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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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The whole process was pretty painless. I will recommend Tire Rack to others.
Easy and intuitive process. Seemless, which was important for someone who is not an expert on tires.
Price is right, easy to shop for the products I needed
Haven't received my product yet but the website was fine
Haven't received my product yet but the website was fine
Always easy to order and quick to be delivered. I get the tires I want, when I want them.
Quick and easy. Thanks
Aston Martin called and informed me that I was choosing the wrong tire. Great service. Love you guys. Trying to get through to customer service took a while. The times we live in
Quick and easy, was recommended by my shop as they couldn't get the tires we needed, Tire Rack had them in stock, delivered in a day. Will certainly use them again!
Quick and easy shopping. Fairly competitive pricing. Turn around was excellent.
Always good service. However your website logged me off twice trying tom purchase tires
It was difficult as pricing is above what I can get locally but I have been a customer for a long time many years and the quality is consistant. Thank you
Fast and easy! Doubled checked a couple of other sites and was just wasting my time. Tire Rack is #1!
I had to use Paypal to pay, That was my second option. Visa CC was first. Somehow my CC tried texting for verification. Would not go through, Wish it would work.
Online order fast and easy, especially since these compact spare tires are mostly not stocked at local tire centers.
Phone customer service was unhelpful and rude. Credit card customer service was great!
You list shipping as free, but give a $10 per tire discount for pick-up. I would call that "shipping included" It would cost me $30 in gas to pick-up my 4 tires, went with the shipping.
Great Website! Very intuitive interface that makes it seamless for customers to navigate the many tire choices for their vehicles. Kudos to them for pioneering the "true" definition of webservices!
Great automation for tire selection.
Easy enough, since I have purchased through this path before. There must be a reason I keep coming back...
I experienced a straightforward efficient service quality bar none.!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members