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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Great website and awesome selection! Easy to figure out what I needed.
Easy and quick. I appreciate that Tire Rack check my tire sizes and confirms my order.
Sit has great selection, price and research material. Firstone quoted me $950 drive out for Pirelli's. I found the same at tire rack for tires 700 and install 80.
Online appt booker was not working which was cause for inconvenience. Tire rack mobile delivery does not service my area outside of Austin. I sent to local Firstone. Gus at tire rack chat help rushed my order without being asked and I got the email they received the tires the very next day. They booked me a week out of receiving my tires. I found it hard to believe they were that booked not to put my tires on. I kinda got the feeling they weren't going to honor the tire rack install rate because I didn't set it online. I turned to tire rack chat. They took my message immediatly and told me to save the receipt and email it to be reimbursed. What a great expereince from tire rack.
Just make sure you get the install set before pulling the trigger on tires.
Time to enter purchase information is too short timed out twice
I Always buy my tires from tire rack because the prices are the lowest around and the delivery service is excellent
Everything went well. I was able to find wheels that I really liked
I'm not sure how many sets of tires I have ordered from Tire Rack over the years but the experience has always been great. Thank You
Thanks for shipping to Hawaii. This is to long. U sell tire I need tires. U ship tires Hawaii have internet. Shop no have internet. I order tire pay $90 shipping for one tire go to shop pay extra to put On da tire.
Very easy online ordering, super fast delivery. Website was easy to use and allowed me to compare various different tires.
Great online system. By reading reviews and with the ability to check that the tires fit my car, I feel confident about purchasing them online.
Outstanding and fast delivery of the products, good selection of options
The website was easy to navigate, drop downs were concise and applicable, easy purchasing method!
Nice variety to select from; provides detailed information. Check out was quick and easy. I was hoping for an option to leave detailed delivery info, but couldn't... it didn't stop me from leaving 5-Stars!
I like dealing with tire rack thanks again second purchase on few months
Always on point. Intuitive. ……………………………. This block should not require a minimum amount of character.
I drive hard and corner hard. No other choice but these tires
Always receive good customer service from the Team
This is my second order of 4 studded snow tires from Tire Rack. It is so easy to order - just pop the #s in from the current tires, select from lots of options, see what's on sale, read reviews. This order arrived within. 48 hours. I was stunned by the fast service & delivery! Don't wait to pay jacked up prices on limited selection at your repair shop. Order what you actually want and get a deal from Tire Rack.
Great service delivery was on time fast service and helpful staff
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.