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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,084
value
27,059
shipping
27,024
quality
27,584
This company responds to reviews on average within 1 day

Instant Feedback

501,123 reviews

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Montana
1 review
0 helpful votes
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Excellent Experience!
October 7, 2021

Great website and awesome selection! Easy to figure out what I needed.

Date of experience: October 7, 2021
Colorado
2 reviews
0 helpful votes
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Easy and quick. I appreciate that Tire Rack check my tire sizes and confirms my order.

Date of experience: October 7, 2021

It is so easy
July 10, 2020
Previous review

It is so easy.

Date of experience: July 10, 2020
New Jersey
1 review
0 helpful votes
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Awesome.
October 7, 2021

Great website. Prices are reasonable and shipping is very fast.

Date of experience: October 7, 2021
Texas
1 review
0 helpful votes
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Great Overall
October 7, 2021

Sit has great selection, price and research material. Firstone quoted me $950 drive out for Pirelli's. I found the same at tire rack for tires 700 and install 80.

Online appt booker was not working which was cause for inconvenience. Tire rack mobile delivery does not service my area outside of Austin. I sent to local Firstone. Gus at tire rack chat help rushed my order without being asked and I got the email they received the tires the very next day. They booked me a week out of receiving my tires. I found it hard to believe they were that booked not to put my tires on. I kinda got the feeling they weren't going to honor the tire rack install rate because I didn't set it online. I turned to tire rack chat. They took my message immediatly and told me to save the receipt and email it to be reimbursed. What a great expereince from tire rack.

Just make sure you get the install set before pulling the trigger on tires.

Date of experience: October 7, 2021
Ohio
1 review
0 helpful votes
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Review
November 6, 2021

Tire Rack's website scheduler didn't work, so I had to manually call the shop. Otherwise, shipping was super fast and I had no issues.

Date of experience: October 7, 2021
Florida
1 review
0 helpful votes
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Time to enter purchase information is too short timed out twice

Date of experience: October 7, 2021
Vermont
1 review
0 helpful votes
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Always great prices and service
October 7, 2021

I Always buy my tires from tire rack because the prices are the lowest around and the delivery service is excellent

Date of experience: October 7, 2021
Ohio
1 review
0 helpful votes
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Everything went well. I was able to find wheels that I really liked

Date of experience: October 7, 2021
Wisconsin
1 review
0 helpful votes
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I'm not sure how many sets of tires I have ordered from Tire Rack over the years but the experience has always been great. Thank You

Date of experience: October 7, 2021
Hawaii
1 review
0 helpful votes
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Ships to Hawaii
October 7, 2021

Thanks for shipping to Hawaii. This is to long. U sell tire I need tires. U ship tires Hawaii have internet. Shop no have internet. I order tire pay $90 shipping for one tire go to shop pay extra to put On da tire.

Date of experience: October 7, 2021
New York
1 review
0 helpful votes
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Terrific experience
October 7, 2021

Very easy online ordering, super fast delivery. Website was easy to use and allowed me to compare various different tires.

Date of experience: October 7, 2021
New York
2 reviews
0 helpful votes
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Great!
October 7, 2021

Very nice service and very competent. Fast delivery! Response for my questions was very helpful and fast.

Date of experience: October 7, 2021
Illinois
2 reviews
0 helpful votes
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Very happy with my order
October 7, 2021

Great online system. By reading reviews and with the ability to check that the tires fit my car, I feel confident about purchasing them online.

Date of experience: October 7, 2021
Missouri
1 review
0 helpful votes
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Excellent Service,
October 7, 2021

Outstanding and fast delivery of the products, good selection of options

Date of experience: October 7, 2021
Texas
1 review
0 helpful votes
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Such an easy buying experience!
October 7, 2021

The website was easy to navigate, drop downs were concise and applicable, easy purchasing method!

Date of experience: October 7, 2021
Missouri
1 review
0 helpful votes
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Very Satisfied
October 7, 2021

Nice variety to select from; provides detailed information. Check out was quick and easy. I was hoping for an option to leave detailed delivery info, but couldn't... it didn't stop me from leaving 5-Stars!

Date of experience: October 7, 2021
Texas
1 review
0 helpful votes
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I like dealing with tire rack thanks again second...
October 7, 2021
Updated review

I like dealing with tire rack thanks again second purchase on few months

Date of experience: October 7, 2021

Easy to select and purchase tires
July 30, 2021
Previous review

Easy to select and purchase tires

Date of experience: July 30, 2021
Alabama
1 review
0 helpful votes
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Good service
October 7, 2021
Updated review

Always on point. Intuitive. ……………………………. This block should not require a minimum amount of character.

Date of experience: October 7, 2021

Michelin for life! Love these tires
March 8, 2021
Previous review

I drive hard and corner hard. No other choice but these tires

Date of experience: February 4, 2021

Always receive good customer service from the Team
May 9, 2020
Previous review

Always receive good customer service from the Team

Date of experience: May 9, 2020
New York
1 review
0 helpful votes
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Easy, so easy to get the right tires
October 7, 2021

This is my second order of 4 studded snow tires from Tire Rack. It is so easy to order - just pop the #s in from the current tires, select from lots of options, see what's on sale, read reviews. This order arrived within. 48 hours. I was stunned by the fast service & delivery! Don't wait to pay jacked up prices on limited selection at your repair shop. Order what you actually want and get a deal from Tire Rack.

Date of experience: October 7, 2021
Idaho
1 review
0 helpful votes
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Great service delivery was on time fast service and helpful staff

Date of experience: October 7, 2021