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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,084
value
27,061
shipping
27,026
quality
27,586
This company responds to reviews on average within 1 day

Instant Feedback

501,182 reviews

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Texas
1 review
0 helpful votes
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Mobile checkout was very buggy. Lagging and had to refresh several times.

Date of experience: October 12, 2021
New York
1 review
0 helpful votes
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Will recommend
October 12, 2021

Excellent, didn't expect quick delivery, every professional

Date of experience: October 12, 2021
Oregon
1 review
0 helpful votes
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One stop shopping!
October 12, 2021

Found what we wanted and shipment arriving tomorrow? What's not to like?:-)

Date of experience: October 12, 2021
Pennsylvania
1 review
0 helpful votes
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Fantastic service!
October 12, 2021

Hard to get through on 800 number, but website was fast and easy to use

Date of experience: October 12, 2021
Louisiana
1 review
0 helpful votes
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Tire purchase
October 12, 2021

Saved a lot over what was available at the local tire stores. Easy to shop and select

Date of experience: October 12, 2021
Massachusetts
1 review
0 helpful votes
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Fast Delivery!
October 12, 2021

Very easy helpful staff Gill answered my questions. I recieved my rims the next day after I ordered them. They fit my car perfect and look great.

Date of experience: October 12, 2021
New York
1 review
0 helpful votes
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Easy
October 12, 2021

Easy very informative. Liked viewing test result... easy to order

Date of experience: October 12, 2021
California
1 review
0 helpful votes
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Relatively smooth experience
October 12, 2021

The website did not display any local installers when I was on the site after midnight. I had to wait until the morning when they would reappear.

Once my order was sent it took about 2 days to arrive. I did get confirmation of delivery, but I did not get a call from the shop so I had to call and confirm when I could go in to get the tires installed. Overall I would do this again if I needed specific tires from Tirerack

Date of experience: October 12, 2021
Pennsylvania
1 review
0 helpful votes
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Excellent as always
October 12, 2021

We have been very pleased with Tire Rack for years

Date of experience: October 12, 2021
Florida
3 reviews
0 helpful votes
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Rolling Down the Road
October 12, 2021

Easy! Information on tires was valuable. Only high performance tire made in the correct size for my vehicle.

Date of experience: October 12, 2021
California
1 review
0 helpful votes
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Tire delivery
October 12, 2021

Excellent service, on time delivery. I will recommend your service again

Date of experience: October 12, 2021
Massachusetts
2 reviews
0 helpful votes
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All season tires
October 12, 2021

Web site worked pretty well, does take some time. Had problem comparing more than 3 options.

Date of experience: October 12, 2021
Ohio
1 review
0 helpful votes
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American Racing Wheels and Tires
October 12, 2021

Large selection of wheels and tires. They had the size wheels that other reps have on backorder and did not know if they can get.

Date of experience: October 12, 2021
Massachusetts
1 review
0 helpful votes
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Excellent Service
October 12, 2021

Easy to navigate website! Shopping at Tire Rack was a seamless ordering and delivery process. I highly recommend using Tire Rack

Date of experience: October 12, 2021
New York
1 review
0 helpful votes
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Great Service
October 12, 2021

Thank you for letting me know about the promotion that starts tomorrow so I can take advantage of the savings. Tires were shipped quickly. The site was easy to navigate and order the tires.

Date of experience: October 12, 2021
South Dakota
1 review
0 helpful votes
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Awesome service
October 12, 2021

Product was wonderful. Fast delivery. Would buy again

Date of experience: October 12, 2021
Florida
1 review
0 helpful votes
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First time ordering from tire rack.
October 11, 2021

Easy to order my tires. On time delivery I would just recommend when ordering racing slicks to have a tire shop that allows install on vehicle, I had mine delivered to Pepboys and they don't allow install on vehicles.

Date of experience: October 11, 2021
Wisconsin
1 review
0 helpful votes
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Excellent so far!
October 11, 2021

Great service! This is my 2nd set of Michelins! So far excellent. Haven't tried them in snow yet, but in Wisconsin we know it's coming. I'll follow up. Thanks!

Date of experience: October 11, 2021
Georgia
1 review
0 helpful votes
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Somewhat Limited choices 205/45/16
October 11, 2021

Wanted Michellins or BF Goodrich but both were on backorder due to covid. Ended up with Continentals. I've received the tires and have had them installed but haven't driven on them yet. Overall so far I'm very pleased.

Date of experience: October 11, 2021
Colorado
2 reviews
0 helpful votes
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Duck 49
October 11, 2021
Updated review

You make it easy to buy my tires and the delivery is always quick.

Date of experience: October 11, 2021

Easy and convenient
May 10, 2021
Previous review

Easy and convenient

Date of experience: May 10, 2021