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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,084
value
27,063
shipping
27,028
quality
27,588
This company responds to reviews on average within 1 day

Instant Feedback

501,221 reviews

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Wisconsin
1 review
0 helpful votes
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Great online ordering tires.
October 13, 2021

Great company to work with. And tires delivered in a day. Nice job Tire Rack. And great customer service.

Date of experience: October 13, 2021
New York
1 review
0 helpful votes
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Happy camper
October 13, 2021

This survey is the worst part of the buying experience

Date of experience: October 13, 2021
Minnesota
2 reviews
0 helpful votes
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Quick and easy, after i decided on which tires to buy, it took a total of 2 minutes to have them on there way

Date of experience: October 13, 2021
Wisconsin
1 review
0 helpful votes
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Tire Road Hazzard Claim NOT Easy
October 13, 2021
Updated review

I am dealing with a claim on a tire I bought less than 3 months ago and it is a real pain in the butt.

Date of experience: October 13, 2021

Used the chat to get the correct equipment for my Charger...
September 27, 2021
Previous review

Used the chat to get the correct equipment for my Charger R/T. Then placed the order with ease.

Date of experience: September 27, 2021
Utah
1 review
0 helpful votes
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Excellent
October 13, 2021

The site was easy to navigate and I was able to find a competative deal on tires. Very satisfied with my experience.

Date of experience: October 13, 2021
Colorado
1 review
0 helpful votes
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Good inventory and service
October 13, 2021

Could not find any of these tires or similar in stock locally but tire rack had them and also used there install service. Cool setup in the vans they have. I will buy again and use there installation service again!

Date of experience: October 13, 2021
New York
1 review
0 helpful votes
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Michelin Crossclimate 2
October 13, 2021

Easy to compare tires, prices as good or better than other suppliers.

Date of experience: October 13, 2021
Utah
1 review
0 helpful votes
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Decent tires for great price
October 13, 2021

Good price, needed cheap tires for friends Cobalt, these work great and at a great price

Date of experience: October 13, 2021
Indiana
1 review
0 helpful votes
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Tire rack review
October 13, 2021

My experience was helpful and easy. My purchase arrived within 24 hours.

Date of experience: October 13, 2021
Kansas
1 review
0 helpful votes
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As it should be
October 13, 2021

Easy to navigate, easy to order and the product was delivered promptly.

Date of experience: October 13, 2021
Texas
1 review
0 helpful votes
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Happy Customer Here
October 13, 2021

My tire was here within 2 days of ordering and was the best price I could find with a reputable company. I will definitely be a repeat customer when it comes time!

Date of experience: October 13, 2021
New Jersey
1 review
0 helpful votes
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Not sure
October 13, 2021

Recommended by a friend. Process of purchasing was very simple and I liked the detailed reports and comparisons. However, my shipment was in 2 parts (2 tires each). Both were scheduled to be delivered next day. 1 came the next day, the other did not. It ended up being delivered 2 days later on a Friday after hours and they left outside of our office building by UPS. I needed to drive back to work on my day off to bring the order inside. Then on the next Monday, I scheduled with a local Firestone that was on the Tire Rack list of local installers. I needed to make and appointment, no problem, but the price they charged was $20 (20%) higher than what Tire Rack stated is should be with them. They said I needed a Purchase Order between Firestone and Tire Rack to get the quoted price. Should be installed tomorrow, but will have to wait and see.

Date of experience: October 13, 2021
Vermont
1 review
0 helpful votes
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Tire Rack
October 13, 2021
Updated review

I have purchased at least 8 sets of tires over the years from Tire Rack. I can't think of any other place to get my tires.

Date of experience: October 13, 2021

Always a great experience!
October 4, 2021
Previous review

Always a great experience!

Date of experience: October 4, 2021

Great selection great prices, free shipping!?
August 24, 2020
Previous review

Great selection great prices, free shipping!? That's a hat trick

Date of experience: August 24, 2020
New Jersey
1 review
0 helpful votes
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Very good service
Clark was a big help in answering my questions

Date of experience: October 13, 2021
Oklahoma
1 review
0 helpful votes
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Great information on the products
October 13, 2021

This is the best website for tire information. I never make a purchase without checking tire ratings.

Date of experience: October 13, 2021
New York
1 review
0 helpful votes
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Great Service
October 13, 2021

What I needed, when I needed them and great follow up

Date of experience: October 13, 2021
Illinois
1 review
0 helpful votes
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Great tires! Would order again.
October 13, 2021
Updated review

Very easy to navigate website. Good selection of tires. Hassle free experience

Date of experience: October 13, 2021

Easy!
September 5, 2020
Previous review

Easy!

Date of experience: September 5, 2020
Vermont
1 review
0 helpful votes
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Very easy experience.
October 13, 2021
Updated review

Quick and easy. You had the tires I wanted and they arrived almost over night.

Date of experience: October 13, 2021

Easy peasy
December 8, 2019
Previous review

Easy peasy.

Date of experience: December 8, 2019
Florida
1 review
0 helpful votes
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Contented Customer in Media, Pa.
October 12, 2021

The Tire Rack website is easy to navigate and the technical information and support is excellent!

Date of experience: October 12, 2021
Colorado
1 review
0 helpful votes
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Great service, great tires
October 12, 2021

Lots of info on tire selections, although we're choosing the same winter tires. Thank you.

Date of experience: October 12, 2021