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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,084
value
27,061
shipping
27,026
quality
27,586
This company responds to reviews on average within 1 day

Instant Feedback

501,162 reviews

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New Hampshire
1 review
0 helpful votes
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Overall good experience
October 11, 2021

Seeing what was in my cart was a little confusing. Accidently ordered two sets of tpms sensors and by the time I went to call they had already flagged it for a review. Great customer service experience and will use them again

Date of experience: October 11, 2021
Missouri
1 review
0 helpful votes
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Nice experience
October 11, 2021

Nice selection with competitive prices. However, links to schedule an appointment at an installer were not working. I called the installer and received an appointment though. Very easy way to get the tires you want quickly.

Date of experience: October 11, 2021
Illinois
1 review
0 helpful votes
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Awesome Site
October 11, 2021

Great experience, first time using my mobile to search and actually purchase a couple tires. It was just as easy as using my desktop PC.

Date of experience: October 11, 2021
New Hampshire
1 review
0 helpful votes
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Been using Tire Rack for over 25 years, never had a problem

Date of experience: October 11, 2021
Texas
1 review
0 helpful votes
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Great quality tires!
October 11, 2021

Easy communication and experienced installer (Flamingo Automotive).

Date of experience: October 11, 2021
Virginia
1 review
0 helpful votes
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A1 Service ALL the Time
October 11, 2021

Quick and easy and shipping options are exceptional.

Date of experience: October 11, 2021
Maine
1 review
0 helpful votes
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Mark
October 11, 2021

Very straight forward ordering process, loads of information for evaluating products, good shipping process that keeps you informed and speedy delivery.
Thanks,
Mark

Date of experience: October 11, 2021
Virginia
1 review
0 helpful votes
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TOYO AT 3
October 11, 2021

Good stock with good availability. Company has a great reputation.

Date of experience: October 11, 2021
Florida
1 review
0 helpful votes
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Good Deal- Fast Shipping, painless
October 11, 2021

Chat person "Nick" was able to help
me find what I was looking for...

Date of experience: October 11, 2021
Michigan
1 review
0 helpful votes
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Porter, on the phone, was very helpful, patient and a great customer rep to this old lady! I've ordered tires from you before, usually best price around, but never connected to an account though I set one up now. I like that I can use PayPal. I like the sound of your service warranty--we'll see if we ever need it how it works. Thanks!

Date of experience: October 11, 2021
Illinois
1 review
0 helpful votes
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Pleased
October 11, 2021

Simple and easy, I knew the tire size and type I wanted. It was nice to compare my choice with a couple of other options before finalizing my purchase.

Date of experience: October 11, 2021
Florida
1 review
0 helpful votes
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Tires were delivered very quickly and in great condition. And they used UPS which was a huge plus in my book. Overall very pleased with Tire Rack transaction..

Date of experience: October 11, 2021
Pennsylvania
1 review
0 helpful votes
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It was easy to order tires, but I was not able to schedule an appointment with an installer due to error.

Date of experience: October 11, 2021
Texas
1 review
0 helpful votes
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Could not find rear tires for my car anywhere but the dealership and they wanted twice the price. Found them on Tire Rack at best price. Initially had them shipped to NTB but they wouldn't put my car on the rack. So I picked them up and brought them to Pep Bots and they installed them.

Date of experience: October 11, 2021
Virginia
1 review
0 helpful votes
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TireRack Experience
October 11, 2021

Gus was extremely helpful in making this purchase. He helped confirm that my tire/wheel package fit over the calipers on my vehicle. He also had the TPMS sensor preinstalled onto the wheels prior to shipping out the same day as my order. They fit perfectly, and I was able to install and program the TPMS using the system I purchased. (had to deflate the tires to 10 psi before being able to activate/program). Overall, an excellent purchase and customer service experience.

Date of experience: October 11, 2021
Washington
1 review
0 helpful votes
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Single replacement tire order.
October 11, 2021
Updated review

Super fast online chat. Very helpful
Doing the road hazard warranty.

Date of experience: October 11, 2021

Nice all seasons
August 23, 2021
Previous review

I enjoyed having the Tire Rack Tests.It made me feel more confidant about my choice.

Date of experience: August 23, 2021

I enjoyed having the Tire Rack Tests.It made me feel...
December 16, 2019
Previous review

I enjoyed having the Tire Rack Tests.It made me feel more confidant about my choice.

Date of experience: December 16, 2019
Pennsylvania
1 review
0 helpful votes
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Super fast delivery
October 11, 2021

Tire was in stock fast delivery. I could ask for better service

Date of experience: October 11, 2021
Kansas
1 review
0 helpful votes
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Received a hard-to-find radial compact spare from Tire Rack. It was a new tire (made December 2020), not something that had been laying in inventory for years. And, got it fast. I'm very pleased with Tire Rack.

Date of experience: October 11, 2021
District of Columbia
1 review
0 helpful votes
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Toyota
October 11, 2021

Tire Rack was the only supplier to stock my tires.

Date of experience: October 11, 2021
Massachusetts
1 review
0 helpful votes
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Great place to shop!
October 11, 2021

First time user, experience was great. Will use again for sure.

Date of experience: October 11, 2021