business logo of TireRack

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey star
grey star
grey star
grey star
grey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,186
value
27,956
shipping
27,920
quality
28,480
This company responds to reviews on average within 1 day

Instant Feedback

516,544 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Gene L.
Unfollow Gene L.
Share Review
Report Review

Satisfied
January 2, 2025

Smooth, easy purchase. Like being able to ship to my mechanic.

Date of experience: January 1, 2025
Virginia
1 review
0 helpful votes
Follow Louis L.
Unfollow Louis L.
Share Review
Report Review

My favorite place to buy tires
January 2, 2025
Updated review

I've bought many times here over the years, and it's always wonderful. I can't imagine buying anywhere else.

Date of experience: December 23, 2024

Fast and easy as always
December 27, 2023
Previous review

Fast and easy as always.

Date of experience: December 27, 2023
Georgia
1 review
0 helpful votes
Follow Michael N.
Unfollow Michael N.
Share Review
Report Review

I've been a Tire Rack customer for years. I've ordered many sets of tires, and have never been let down. From my experience, the customer ratings and rankings are honest feedback and provide great information. I've found them to be one of the things I really rely on when choosing tires for my vehicles.

Date of experience: December 23, 2024
New York
1 review
0 helpful votes
Follow Donald P.
Unfollow Donald P.
Share Review
Report Review

Ordered tires for wife's car,only needed two tires. Local shops always try to up sell you.

Date of experience: December 23, 2024
New York
1 review
0 helpful votes
Follow Mike M.
Unfollow Mike M.
Share Review
Report Review

Always a win!
January 2, 2025

Tire rack is easy to use, has a great selection and above average prices; I get all of my tires here.

Date of experience: December 23, 2024
New Jersey
1 review
0 helpful votes
Follow Richard H.
Unfollow Richard H.
Share Review
Report Review

.
January 2, 2025

I have used Tire Rack in the past and have been very pleased..

Date of experience: December 23, 2024
Pennsylvania
1 review
0 helpful votes
Follow Christopher G.
Unfollow Christopher G.
Share Review
Report Review

Return customer
January 2, 2025
Updated review

I have purchased several times. Always have a great experience.

Date of experience: December 23, 2024

Bought here several times
June 2, 2024
Previous review

Bought here several times. Never disappointed.

Date of experience: May 23, 2024
New York
1 review
0 helpful votes
Follow JOSEPH P.
Unfollow JOSEPH P.
Share Review
Report Review

So far so good
January 2, 2025

With Direct Tire never any issues so hopefully this goes smoothly

Date of experience: December 23, 2024
Florida
1 review
0 helpful votes
Follow Rosa R.
Unfollow Rosa R.
Share Review
Report Review

Receive order very quit
January 2, 2025

On line service very helpfully, will continue ordering from Tire Rack

Date of experience: December 23, 2024
Connecticut
1 review
0 helpful votes
Follow chong l.
Unfollow chong l.
Share Review
Report Review

Good
January 2, 2025

The quality of your tires is very good. I like them very much.

Date of experience: December 23, 2024
New York
1 review
0 helpful votes
Follow Henry D.
Unfollow Henry D.
Share Review
Report Review

Always have the titres available
January 2, 2025

I was very happy with my last experience with Tire Rack. The product arrived when they said it would, and I'm very happy with the tires I purchased.

Date of experience: December 23, 2024
California
2 reviews
0 helpful votes
Follow Gary P.
Unfollow Gary P.
Share Review
Report Review

Great tires at a great price
January 2, 2025
Updated review

Colton showed me great options on different tires and found the one that fit my needs.

Date of experience: December 23, 2024

None
November 25, 2024
Previous review

Perfect service, I've always been happy with the product and service.

Date of experience: November 15, 2024
California
1 review
0 helpful votes
Follow Andy L.
Unfollow Andy L.
Share Review
Report Review

Delayed delivery
January 2, 2025
Updated review

2 of the 4 tires ordered did not get delivered on time. When I called to find out, I was told that they would put in a new order. When I received the last 2 tires it was 8 days after the first advised delivery date. It caused a delay problem in my travel plan.

Date of experience: December 23, 2024
Elise B. — TireRack Rep
12 months ago

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.


Excellent!
December 15, 2024
Previous review

Excellent! Starting with looking for the tires, ordering, payment are all clear & easy! Good shopping experience! Thanks!

Date of experience: December 5, 2024
Indiana
2 reviews
0 helpful votes
Follow krishna p.
Unfollow krishna p.
Share Review
Report Review

Efficient and thorough
January 2, 2025
Updated review

Like the detailed review of tires and easy delivery, plus website is easy to navigate

Date of experience: December 23, 2024

Why can't I have my tire installed at tire rack?
May 22, 2024
Previous review

Why can't I have my tire installed at tire rack? Not even an option...home installation is stupid expensive, more than any other options presented

Date of experience: May 12, 2024
Texas
1 review
0 helpful votes
Follow Karl H.
Unfollow Karl H.
Share Review
Report Review

Good ethical company.
January 2, 2025

I used to sell tires at my service station, and Tire Rack was our main supplier. Since then I have become a personal customer.

Date of experience: December 23, 2024
Pennsylvania
1 review
0 helpful votes
Follow Lori K.
Unfollow Lori K.
Share Review
Report Review

Thank you, always a great experience tire track i give them A+

Date of experience: December 23, 2024
New Jersey
1 review
0 helpful votes
Follow Hugo C.
Unfollow Hugo C.
Share Review
Report Review

Rims for astro van
January 2, 2025

Great experience, Colin help me with a doubt I had about the rims for my van.

Date of experience: December 23, 2024
Florida
1 review
0 helpful votes
Follow faustino c.
Unfollow faustino c.
Share Review
Report Review

Great service
January 2, 2025
Updated review

Great guys, its the reason i shop for *******@tire rack with fast service and delivery.

Date of experience: December 23, 2024

Great service
January 12, 2024
Previous review

Great service

Date of experience: January 12, 2024
California
1 review
0 helpful votes
Follow Beachley M.
Unfollow Beachley M.
Share Review
Report Review

5 star product, price, and service
January 2, 2025

I have been shopping from you for decades. Your delivery options are quite useful.

Date of experience: December 23, 2024
Iowa
1 review
0 helpful votes
Follow John A.
Unfollow John A.
Share Review
Report Review

Bring back the one page tire spec listing of many tires, as opposed to selecting specific tires to compare. That was MUCH MORE EFFFECIENT from a consumer perspective. All in one place.

Date of experience: January 1, 2025