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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Got the first 2 tires on time but the second 2 tires arrived 2 days later and caused me to have to reschedule my appointment and take more time to get the job done...
Needed tires for my car, my mechanic suggested Tire rack. Easy to navigate the site, order processed quickly and delivered on time! Great service
Ordering was simple and fast, I know my tires will be correct and they will fit and it didn't cost me an arm and a leg.
Always the best customer service. I will continue to purchase tires from Tire Rack
I'd rather not have to write a long review so now I am going to lower my star rating.
Always easy to get what I need, website is easy to navigate and I enjoy the reviews
Never any issues, tire rack would even contact me depending on delivery address and time/eta
Tire Rack has their business figured out and it's always been a pleasure to purchase tires from them.
For tire testing would be nice to include qualitative data on the noise
One star off because the tire warranty offered is unclaimable = worthless
I have been buy tires via TireRack.com for many years...
Great Products...Price...Awesome Service...!
I placed an order over a week ago and have not seen my tires.
The order never went through. I don't konw why as it showed on my end.
Crappy service, never had this problem with you before
Shipped always on time. Great customer service. Great selection of tires.
Have ordered multiple times. No issues. As promised. Great selection.
Originally wanted to go pick up tires / wheels for winter and self install….but since my preferred tire was coming from another warehouse that wasn't an option. Gill helped me suss out my options in chat and I found my independent as an approved receiver/installer. Easy and fast transaction!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members