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TireMart

Overview

TireMart has a rating of 4.8 stars from 7,950 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TireMart most frequently mention customer service, new tires and good condition. TireMart ranks 801st among Auto Parts sites.

service
14
value
14
shipping
14
returns
4
quality
13

Instant Feedback

34,144 reviews
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Texas
1 review
0 helpful votes
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Stay Away
July 31, 2019

I would not trust their description as others have said. Bought one used tire to match the tires already on the car. Tires on the car were at half life. Their tire was advertised as 70-80% tread, but upon arrival, it had less tread than those on the car. Again, I know those were at 50% from the Discount Tire receipt. Tire on top of photo is the one I was replacing. Also claimed no uneven wear or dry rot. Their tire had both, and you can see this in the photo on the bottom tire. Free return does not make sense considering restocking fee and return shipping.

Date of experience: July 31, 2019
New Jersey
1 review
0 helpful votes
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This was me third time purchasing used tires from bestusedtires.com. The website makes it very easy to find exactly what you are looking for. The prices were about 1/2 the cost of new tires and they were delivered the next day.

Date of experience: October 8, 2017
New Hampshire
1 review
0 helpful votes
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We chose used tires from bestusedtires.com because we only needed tires to last one year (then we turn our lease in). The tires we chose came quickly and were better than described (tread wise). There was a stem patch on one tire (which we understood could happen) and it was done correctly and should not be an issue. We would definitely use bestusedtires.com again.

Date of experience: October 6, 2017
New Jersey
1 review
0 helpful votes
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Just as expected!
October 24, 2017

I have an all wheel drive vehicle and after my wife had a blow out, I figured now I am on the hook for a set of 4 tires when the remaining three are still in great condition. Fortunately, I was able to find the exact same tire that is on my wife's car and with the same tread depth. For $42 I was able to get her car back on the road saving me almost $900 towards a set of 4! Could not be happier!

Date of experience: October 24, 2017
Oklahoma
2 reviews
0 helpful votes
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From start to finish, it was a smooth, seamless transaction. Very reasonable too. I had the tires in 2 days delivered right to my house. I have all ready recommended Best Used Tires to a few people & will continue to do so.

Date of experience: October 9, 2017
Nebraska
3 reviews
1 helpful vote
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Junk Tires
August 22, 2020

I recently purchased 4 like new tires thru eBay. Only to find they were defective. First off, I read they were tested for leaks that was a lie. I went to the tire shop had all 4 put on drove home and the next day came out there was a flat. Changed the spare drove it back up the shop. Asked what's wrong they said there was a gaping hole under the tread(Siping). They filled it with slime. Drove it to the gas station, got some gas looked down at the wheel and the REAR tire had a bulge in the Sidewall. To make a long story short, the tires were not covered under warranty. I had to spend another $75 to order from another company. Very unhappy, this was a clear detect that happened days after installation.

Date of experience: August 22, 2020
New York
1 review
0 helpful votes
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Great Deal but...
October 16, 2017

Overall I'm happy with the purchase. Great price for high quality tires. I bought 4, Installed on Saturday and had to get 1 plugged on Sunday. No time for a return, got to get to work on Monday so I cant say anything about returns.

Date of experience: October 15, 2017
Maryland
1 review
0 helpful votes
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Wild ride
September 11, 2023

Ordered tires thru eBay Aug 25. Rcvd notice of FedEx shipping.After 5 days they call a say sorry we don't have this tire. But a higher priced set is available. Order *******168 canceled

Date of experience: September 11, 2023
Daryl K. TireMart Rep
over a year old

We can definitely confirm that your order was formally shipped out on the 28th, but sadly on the 29th we received word from the warehouse that a stock issue occurred, as the supply of tires ran and out and the few ones left were not in good enough condition to be sent. There was no intention to cause you an issue or waste your time, in fact that is exactly why we stopped the order! We did contact you as soon as we could, on the 30th, to offer you different tires (with a discount on any price difference) or a full refund. You opted on a full refund and we obliged, providing it minutes later. We do not have the same tires available, but we did briefly have some similar tires in stock that could have been offered as well!
Overall there was definitely an unfortunate issue here and we earnestly apologize to you once more, but we assure you that we did try to resolve it in a fair manner and that the situation was not intended!

Nevada
1 review
0 helpful votes
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Super fast super nice!
February 9, 2022

Some how my online order and appt were messed up I explained to the guys there and they didn't have what I needed in stock but gave me a set of 4 for the same price installed em in like 30 min! Great job!

Date of experience: February 7, 2022
Daryl K. TireMart Rep
over a year old

We're happy that it all worked out in the end!

New Jersey
1 review
0 helpful votes
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Horrible
October 19, 2022

Tires are way too expensive i needed tires desperately for a trip i used their website to determine the right size i paid $400 for only 2 tires and when they came they were the wrong size. Still on hold for over an hour been trying all day every way possible to contact them about the return its the middle of a business day and there is no customer service. Huge waste of time and money youre better off going to a mechanic and having them order you will save time and money. For the amount of money i spent i expected better customer service. Attempted to attach photos but its not working.

Date of experience: October 19, 2022
Daryl K. TireMart Rep
over a year old

We deeply apologize for the delay you had experienced, as explained to you since then we sadly encountered a sudden and overwhelming amount of increased traffic, leading to the longer than usual hold times.
Note that our website's "search by vehicle" tool does have a few highlighted disclaimers to explain that the fitment only works for stock wheels and, even then, you should always compare your current tires to what you are buying.
As explained, we will do our best to help you with this Return and get the matter sorted all the same.

New York
1 review
0 helpful votes
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Unfortunately I live in New York City, pot hole central, and get flat tires more frequently than anyone should. However thanks to BestUsedTires I'm able to replace them with the exact same brand online delivered directly to my home within 1-2 business days. A definitely recommend to anyone needs great prices quality tires.

Date of experience: October 28, 2017
Texas
1 review
0 helpful votes
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Waiting on Tires to ship from Tiremart.
January 30, 2023

I order two tire from tire mart on 1/25/2023 because they claim shipping the same day I have not received and tracking information from FEDEX. I tried to call that was hopeless so I tried the live chat well that was a joke I did email and someone from tire mart and they gave me a tracking number from FEDEX but the numbers that they gave me was the tracking numbers from a order that I made to priority tires on 1/28/2023 and they were delivered 1/30/2023. I would like to get this resolved.

TireMart attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 30, 2023
Daryl K. TireMart Rep
over a year old

We do not claim same day shipping - we advertise that we ship on the same day if you purchase before 1pm Eastern; you purchased at 9pm Eastern. Your Order was processed thus on the 26th but, sadly, picked-up on the 28th instead of the 26th due to joint delays between us and FedEx. The Order was delivered on the 30th, which you yourself can verify with the FedEx Tracking Numbers we provided to you. We do acknowledge the delays with us and FedEx as well as that the tracking numbers were provided later than needed due to a software hiccup>
As such we earnestly apologize for any and issues on our part but your Order was nonetheless delivered to you in less than 5 business days!
With that said, we do apologize for the assorted issues with tracking your Order and for the communication delays, we've indeed been dealing with heavy amounts of incoming traffic!

Virginia
1 review
0 helpful votes
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A job well done
April 7, 2023

This was my first purchase from Tire Mart, and I cannot tell you enough how satified I was for the immediate response to my
Inquiries. The cusomer service was knowledgeable, proactive, and courteouse with my request. It went the extra mile to alleviate any worries I might have with my purchase (tire sizes, rating and grade)
It showed kindness toward me and ensured that I felt comfortable with my purchase. I ordered four tires on the 29th and recieved them 5 days later via Fedex.
That was a feat I had never experienced with the competitors. Thank you Tire Mart. You will forever earn my trust.

Date of experience: April 6, 2023
Tamara R. TireMart Rep
over a year old

Thank you for your kind words! We are happy to hear you were satisfied with your order. Thank you for shopping at TireMart.com!

Georgia
1 review
2 helpful votes
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I ordered my tires on the 21st yet they were not even on the way until the 26th. They promised two day shipping? When I call to find out where my tires were after losing a week of work I was told they would give me a $20 credit and an unexpiring 10% coupon for my next purchase from them? Do you really think I'm going to be purchasing tires from you again? Thanks but no thanks I give this business. 5 Stars for effort. Very disappointed

Date of experience: May 28, 2020
New York
1 review
0 helpful votes
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3rd great order
October 22, 2017

First I had to replace a sidewall blow out on my wife's car--how am I going to match the set. Found exact match at bestusedtires.com; ordered new snows for the wife's car and a pair for mine. I find great deals here and shipping is quick and free. Probably be back in the spring.

Date of experience: October 22, 2017
New Jersey
1 review
2 helpful votes
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I ordered from BestUsedTires new tires. 3 day after someone call me and canceled the order for some issues.
In the chat;'' the tires that were supposed to be shipped to you were deemed unsafe for mounting and driving. There could've been an accident, had we sent you these tires.''...
There are not any tires left in those specifics that we can send you..."There was an unexpected error in these tires that were supposed to be shipped."

When i writing with them they were still selling this items at this time on web site.

I lost one week. All advertisement is fake. Dont waist your time.'

Date of experience: July 31, 2020
California
1 review
1 helpful vote
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I took the tire to American Tire co to be installed. However, they don't want to take a responsibility of the driver's safety to install that tire. So I don't want to risk anything and order new tire from Amazon.

On their website, there is a explanation of Repairing with a "patch/plug" is the only RMA (Rubber Manufacturers Association) approved way to repair a tire. I don't know how the result looks like until I received it. There is a patch in the tire. So I suggest it will be nice if they can post photos of the selling tires showing how the result of patch/plug" method looks like, then let buyers decide to buy it or not rather than confusion caused after receiving the tires.

By the way, their customer service-Melinda is very nice to respond my e-mails even nothing she can do..

Date of experience: January 14, 2020
New York
3 reviews
0 helpful votes
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I've ordered 2 sets of matched tires from these folks. Tread depth was there just as promised, but... out of four tires three had patches, one of which had two patches. I'm not saying they aren't good tires or don't hold air or that they didn't warn me that they might have patches, but I'm really not thrilled about paying a good price for tires with patches. I'll probably give them on more chance.

Date of experience: October 29, 2017
Kentucky
1 review
0 helpful votes
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I have been extremely happy with my decision to use bestusedtires.com for my recent tire purchase. The Kumho tires are in excellent shape, as advertised, and they have a quiet comfortable ride. The customer service department with best used tires provided after sales support that exceeded the industry standard. My next purchase will be done with bestusedtires.com as well!

Date of experience: November 6, 2017
New Jersey
1 review
0 helpful votes
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Tractor tires
June 5, 2024

Easy, no problems at all with the ordering process or delivery process plus free delivery is a plus.

Date of experience: June 5, 2024
Tamara R. TireMart Rep
11 months ago

We are thrilled to hear that you are happy with our service! Tell your friends!