TireMart

I received a tire with 8.5 tread when they promised a 10-11 tread depth. On top of that it also had cracks on it. Another problem was that it also wasn't tested, the tire came with 2 holes very close to each other that caused a flat tire and had to fix it by again going to the tire shop, ruined another hour before heading to work. It did save me about 60% had I gotten a new set of tires, but who knows if it was totally worth it. Only time will tell.

Bought 2 used tires from these crooks and never received them. They did a song and dance for 3 weeks (all while driving on a temp tire) before telling me that the tires were delivered and there wasn't anything they could do since they were 'delivered' by FedEx and I couldn't prove that they didn't deliver them. I wasted not only money on this horrible company, but also time. I hope your delivery goes off without a hitch, if it doesn't you will find a cold company not interested in making things right. *Negative 5 stars*

I've sent emails, called, live chatted for last 3 days and never once got a reply about my order. I've had live sat on live chat 4 times for 1 hour and it kicks you off. Sent 3 emails, and sat on hold for hours the last time today 10/20/2022 from 8am when they opened to 9 am with live chat waiting from 8 to 9 then live kicked me off and sat on hold another half hour and finally hung up. Doesn't take long for them to take your money, but don't expect to talk to anyone concerning your order. Still no tracking #.

Ordered a set of 4 205/55R/16. $70 tires for $46.60 each with@ 90% tread left. Great price, great tires! I had a local garage put them on and he was impressed by the quality and price of the tires. All that and free FedEx overnight! You just can't beat it!

Worst experience to date. I ordered tires august 2nd from my local location. Tires are to take 1-2 days max if you live 15 mi from bestusedtires, which I do. The tires are shipping from California instead of Pennsylvania and noone emailed or called to tell me that. As of today still no tires and they haven't even shipped. I called to cancel and was told I could not. Then I asked if the tires had even shipped as of August 5th and they have not. I have been a customer for years but will no longer be doing business with them for their lack of communication and horrible customer service or lack there of.

I have just purchased my 3rd set of 4 tires from Best Used Tires. I been involved from an early age with my grandfather's tire business in the 1970's and have grown up racing automobiles and having show cars. I have QUIT paying high retail prices for tires since I have been able to buy almost new tires (90%) tread remaining for less than 40% of the new price for high quality OEM tire brands like, Michelin, Goodyear, Continental. The service has been exceptional, receiving my tires quickly and them being just as described. I have recommended them to many friends and associates who also have had great service and perceive that they are receiving a good tire at a very reasonable price. I will continue to purchase tires here when I need them.

I purchased three tires. The first two were acceptable. The third however, had a hole in the sidewall and therefore was inoperable. My mechanic discovered this while mounting my tire. I was able to extend the tire warranty; because I purchased it at the time I had the tire mounted on my wheel. I was not able to send the bad tire back because Discount Tire was claiming the defective tire under the warranty I just purchased. I explained to bestusedtires.com that I could not send them the tire back, however was able to show them the tire was in no way able to hold air and the bubbles jetting from the tire should have been an indication when the tire was allegedly tested before sell. In fact $147 dollars plus $30 for mounting and $40 for extended warranty and I had a tire I could not drive on. And to top it all off they refuse to refund me.

I received the tires quickly and had them mounted two days later. It turned out that one of the tires had a hole in it and I didn't find out until I had returned home with it-so I had to go back to the tire place to have a tire I just bought repaired and then pay for that repair-of a tire I just purchased. If you're going to advertise that you check all the tires before you sell them, then I'm going to hold you to that - but you didn't and it cost me an extra 2 hours and $36.

I ordered tires from this company because it said if ordered before 1pm the tires are shipped that day. I found 2 other sites with the same tires all three priced within 3 dollars of each other so I ordered from Tiremart because of same-day shipping. Well, so this was yesterday. I called their number and was put in the queue with 11 before me, then 13 then 12 then 11 etc... I waited nearly an hour. I called later in the day same numbers 11 and 12 and 11 and 13... I went on their LIVE CHAT and waited for 20 min for a person to answer and the queue said 0 people in front of me. Today I went on LIVE CHAT and waited then went to town and came back in about an hour and the LIVE CHAT was still 0 in the queue and me still waiting. So I called and got the same thing 11 in front of me then 13 then 11 then 13 then 12... i hung up. I went online and my order still said AWAITING SHIPPING... The thing is I need the tires before next Monday as I leave the state on Tuesday.