Tim Hortons

Ordered 2 teas, one came with tea bag busted, ordered 2 muffins warmed up with soft butter that can be spread on muffin,
Both came cold with butter spread on top of muffins. Took them back and again explained how I wanted them so they put muffins in bag for 5 sec handed me them, bag was warm muffins cold, again I asked them to warm them up, this time 15 seconds in microwave, they were nice and warm go to put butter on them, butter hard. Decided to eat one with out butter and that was not fully cooked, doughy in middle.
By now they are ignoring me, no receipt was given either
It was the blind leading the blind no one really cares, people working there had no clue.
Is there no pride when hiring staff, no training, this seems to be the normal in some tim Hortons.
I dont appreciate paying good money for garbage food and garbage service.
Someone should be terminated for not taking time to make sure the right people are trained correctly and also have people that understand what is being asked of them, how can you spread cold hard butter on a warm soft muffin, maybe there's something they know I don't, what I do know is no one give a... apart from making sure they get paid for garbage food and service. By the way I read, speak and talk English but when I was trying to explain what was not correct with the food ect I was looked at as if I was speeding a language from another planet.

Today I went Tim Hortons at Kiel drive chatham and bought steep tea but the steep tea is cold and when I ask staff they are start fighting with me their is one old lady she is very rude and behave very bad and then the other staff member came in front and control that lady and said me to pay again for your new coffee this is very bad experience I never expect this type of service from Tim Hortons it's not only 1 time it's every time.

Tims on 980 Bowmanville Avenue is closed at least once a week when they should be open. They blame it on covid but the fact is they run this location like a sweat shop and there staff leaves shortly after being hired. That's not covid that horrible management. The writing is on the wall for tims. It looks like they are on the downslide.

This Timmy's on east 12 th ave Dharmen could not get my order down after i repeated it 4 times. I took my drinks to table he motions for me to come pay for an item he forgot to add to my order. After i explained it 4 times. So i go to pay which a customer starts yelling that i butted in line. Which i said i didnt and a huge argument ensued. And this came with no apology from my Dharmen for his mistake. His manager Gurneet starts yapping in their language which i dont understand and she assumes his side to where i reject the order. So she assumed i paid by vard i said cash and she asked him in the language again, like i am making this up,? So i will never step into a Timmy's again as it was such upsetting and biased experience. You have lost a loyal customer…

While I love timmies coffee, specifically the double double, I'm not crazy about their food. I do love a pack of timbits though. That being said, they really missed the boat when they called them Timbeibs instead of Beibits.

Badly treat customer even yawn the cashier when he gave service and complicated the order sorry for this Restaurant represent Tim Horton

Forcing children to take a vaccine that doesn't prevent getting, spreading, or lesson symptoms and causes more harm than good to join your camp. You are a trash company and I hope you go under

I ordered Habanero chicken bowl. It's not even close to a full bowl. Half bowl for more than 10 dollars. And this is the second time this happened with me.

The Tim Hortons points system is the absolute worst I have ever come across. Tim Hortons need to be fully transparent and disclose every "rule" they have associated with the points system. Despite earning the points from purchases... they make it almost impossible to use. For example, you are only allowed to use points towards one item (and even that is not guaranteed) and this was never advertised anywhere! If you earned the points, you should be allowed to use them in any way that you want (multiple items in one visit). They have a bagel belt listed for 220 points. Have tried to redeem the points for this and was not allowed too because it was the MAPLE bacon and not REGULAR bacon. Yet this isn't advertised anywhere! Next time, will not be purchasing the item if this occurs again! Once I do get through the points already saved, will not be returning to Tim Hortons.

Also, you are never offered a receipt so cannot do a feedback survey as it requires a receipt number. I have posted my review online also.

Just left Tim 980 Bowmanville Ave, Bowmanville, ON L1C 4Y4. Ordered a coffee and a tea biscuit. She said she was only serving coffee. When I got to the window I could see muffins and others stuff. I asked her for a muffin and she said only coffee. I asked her why and she replied I am the only one here. Please do us a favor and close this tims location. Maybe the sky lite coffee place will by it and properly service the public like a business. Tim Hortons is turned into a joke.

Do not attempt to buy the donuts! I saw flies roaming around them while waiting in line, which makes the bakery a health and safety hazard, majority aren't aware of. Be careful.

First of all, they are a multinational corporation they should have inventory but you will never end up with what you order. They are always out of stocks anytime of the day. They treat there employees like slave and they don't pay and train them well. The food at Tim Hortons is disgusting and there coffee is over rated. I would rather pay more and help a local coffee shop than go to Tim Hortons ever again. C'est une honte pour le Canada, Il faut arrêter d'encourager c'est imbécile de millionaire qui s'en foutre carrément de vous et de vos besoins.

I just went thru the Tim Hortons drive thru in Barrie on Cundles Rd EAST and they said my card didnt work but charged 3 times and its a gd thing I looked at my online banking to catch this, but then they refuse to pay me back saying Ill have to come back another day.I live 35 minutes away...this is NOT COOL.

Around 10.30 am my son and I walked I in bc we had time before his swim lesson.
Come up to the register, lobby empty but one employee on break and a lady that was already walking, 2 cars in drive through so we were good to go.
Nope, no hello no good morning no we be right with you no absolutely no acknowledgment what so ever.
After couple minutes an employee pass by the register I said hi he said hi that's it.
Then after maybe 5-7 minutes employee comes to register bobs her head at me looks at me like ok I'm ready what do you want, doesn't say a word just looks at me.
I said good morning told her my order, instead of just grabbing the items herself since she right there she asked another employee for them and he did not look amused. No name tags so I can't tell you name no print out for our order bc the printer didn't work no business card bc they apparently don't have any so I really can tell you other then service at this location is always like this when we come, pretty sure it's not just our luck bc we come maybe 2-3 times a month but drive through.
This location is toledo Ohio on reynolds and Dorr st

Do better toledo do better

I've been a customer of Tim's since I was a young teenager. Service was second to none and their donuts were more delicious and staff were efficient and organized. The place was pretty much clean anytime I've gone, but now it's no where near. You've got dirty floors, washrooms and tables unwiped not to mention those sketchy people that camp over night. I've seen people with their heads down on the tables passed out or laying down on the benches snoring away or rolling up a joint. It came to mind that you don't see business people meeting up at Tim's anymore, I guess it's not their cup of tea seeing folks passed out everywhere. Owners of Tim's need to enforce their employees to be more assertive when dealing with those seeking for a place to sleep or just to use up a table when you have paying customers. Back in the day I've worked for Chevron and I do understand that it is a hassle dealing with street folks, but if you keep on them they will eventually disappear. So the blame goes on management for not making an effective plan to keeping Tim's clean and organized. What is the problem? Maybe the wages are too low for the risk of dealing with the likes of drug users or just Plane violent individuals whom are just causing problems for all. I'd be surprised if Tim's is still around in the next 10 years if they don't find a solution.

Ti.mus have ended up in the gutter for service
All started when it was sold to the Yankees. Don't understand why everything on Canada have to be sold to China or US. And than company get destroyed.

So me and hubby went to Tim's I proceeded to order a farmers rap with no with no meat due to me being vegetarian. They then proceeded to put sausage bacon and egg when I really only wanted sausag and the only meat I eat is the ones from God praise that Lord's $#*!
Besides that, I am very disappointed with this location service The stunned $#*! $#*! didn't even offer a refund when I walked in