Tiffany & Co

When considering the purchase of a Tiffany & Co. Ring, one must weigh several factors to determine its worthiness. Undoubtedly, Tiffany rings are synonymous with luxury, craftsmanship, and prestige. The iconic Tiffany blue box alone evokes a sense of elegance and sophistication that few other brands can match.

However, when it comes to the intrinsic qualities of the ring itself, such as the diamond cut, clarity, and setting, one might find that the value proposition varies depending on individual preferences and priorities.

Contacted customer service and that said that it is " normal wear and tear" and they do not refund or repair.
I find it hard to believe they knowingly sell poor quality constructed leather that by their own admission is not expected to last a year being used in the way it is intended, as a dog collar.

Do NOT but from this company. Look up he reviews on consumer affairs. They are notorious for sending the wrong items and not making the situation right and then want you to pay for the return or will only offer you a 10% refund. Horrible and fraudulent company

I purchased the Tiffany silver double chain bracelet with an inscribed heart for a friend's special birthday. A size medium was child sized and extremely flimsy. I had to pay extra to have it lengthened. What an embarrassment and disappointment.
I spoke to a few friends who had also purchased bracelets only to have the charms fall off within months.
First and last time for me!

I made an appointment to visit the westchester Tiffany store. I wanted to sit down with a proffessional to look at engagement rings. The Lady who helped me was clueless. Absolutely zero experience in diamonds rings. Just presented the rings and was just looking at us. All she had to say is " would you like to look at something else? I am in shock. No way am I giving my thousands of dollars to this store for this type of service. They lost me for ever.

Bought the blue bracelet with "please return" heart and after 8 months it broke (I think because of the heart, it was a perfect cut in the wire). Charged me 85.00 to fix it 40.00 for freight (both ways) and I paid 700.00 for it. Now I have got it back and the beads are strung so tightly together I can't even put it on my wrist because it's just straight now…WTF

We bought a wire ring, and bangle in 18 k white gold for our 20 years anniversary, but sadly my husband ring after wearing it for 6 months, it's discolored, it's turn to yellow. I brought the ring back to the store in San Diego to get it fix, they told me I have to pay $100 for repair. Why do I have to pay when it not our fault. The sale representative keeps saying I'm sorry, I can not do anything. I tried to email them, no response. It's very disappointed,

Brought for a 16th birthday the two heart necklace
Within 5 days had gone black not been swam or bathed in
Called up they said I need to get a cleaning kit
Had silver all my life first time ever that within a couple of days it's so discoloured.
Really poor!
Now in process of packing up then will have to wait for replacement!
Not a great gift at all wish we hadn't bought it!

I looked at "the great Tiffany's" website and all I have to say is that the website is complete garbage, the products all suck, $#*! I wouldn't even give any of that $#*! you have on there to my $#*!ing dog lmao! What a joke!

I called Tiffany because I needed some help regarding a missing piece from my Tiffany charm. I called costumer service and a lady called MELISSA was extremely helpful and kind. I would love to compliment her for the incredible help and kindness and give her 5 stars plus. Thank you Melissa!

I was schocked to learn that the litttle blue box does not have a warranty after 30 days. I purchased a pair of heart earrings with tiffany blue enamel. The enamel fell off and the Tiffany store at Sherway stated that I would have pay $95 to have it fixed. The manager there was not helpful at all. She simply stated that this was the policy and she had to stick by it. Disappointed with their customer service.

I ordered a bracelet as a Christmas present for my wife, only to find it was delivered scratched and tired looking! It's beyond me how this would slip through Tiffany's quality control but it did. My wife went to the Aventura store to look at alternatives, and make an exchange. Rather than making her feel welcomed and valued as a returning customer, she received a cold greeting, had to explain the situation to two different sale associates, to just be dismissed and told there was nothing they could do and she needed to call customer service! She was with a friend who witnessed this terrible service. They left feeling totally snubbed and were so upset by the whole experience they had to cut their shopping afternoon short and go home! We are now having to go back and forth via phone calls and email with customer service, who take days to reply and are making us, THE CUSTOMER, jump through hoops and suffer further, despite the fact that we were sent an inferior product. My wife has said she never wants me to spend another dollar here and her friend has also decided to never shop with Tiffany again. This terrible store experience was just the icing on the cake for a brand that clearly doesn't care about it's quality control or customers. This could have been easily rectified in store but none of the staff gave a damn. Outrageous and avoid at all costs!

Tiffany is a fantastic website for purchasing any kind of jewelry. I purchased the T1 Hinged Bangle in Rose Gold with Diamonds. It was fantastic. The diamond is of exceptional quality and shines beautifully. Since wearing this bangle, it looks stunning. Excellent customer service and I will gladly buy here again.

Ordered a bracelet for my mom as her Birthday present. She is so happy with it and I'm satisfied with the service I got here at this company. Delivered on time, it made my day. And my mom's Day too. Thank you!

I am in awe of the horrible reviews of this company. I had my own awful experience but had no idea so many others have experienced the same. Tiffany and Co should be so ashamed of themselves for charging high dollar costs and providing essentially no customer service. My boyfriend does not shop online EVER, so he called Tiffany's 800 to order a bracelet for my birthday. After spending over $700 for a charm bracelet and an engraving on the heart charm, Tiffany advises that it's not exchangeable for the next size up. My wrist is large so the standard medium doesn't fit. I wrongly assumed that I could just call Tiffany's and get an easy exchange for the large and they would transfer the heart charm to the larger size. Oh no. The profit they made on an overpriced $700 bracelet isn't enough. They want another $70 to fix this issue so that I can actually wear the bracelet. I have better customer service experience with Walmart, Dillard's, Macy's, you name it. This overhyped brand doesn't meet expectations. What exactly are we paying higher prices for if not for customer service?

I sent a pair a tarnished and slightly bent silver cufflinks for repair; was quoted $145 to repair. Three times what they are worth. (According to the price quote I received just now from Kirsten in their repair dept).

Poorly made.

Very disappointing.

Matthew Zito

Best site to buy jewellery. I always order my jewellery through tiffan & Co and it is amazing. All products are excellent. Price is reasonable. Great collection with wide variety. Recommended to friends.