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Tictacarea

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South Africa
1 review
5 helpful votes
Follow Maropene M.
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Parcel not delivered
August 8, 2021

In January 2021 I ordered a white Armani Exchange watch and I was given order reference number HPAUCINNF. It's now August and they still haven't delivered. They have even begun to ignore my emails. If anyone is considering buying from them id advice them not to, they're scammers!

Date of experience: August 8, 2021
California
1 review
3 helpful votes
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My wife ordered a watch for me as a Christmas present in November and it reached California on January but IT WAS THE WRONG COLOR. Contacted their refunda department for an exchange and the CEO himself (supposedly) replied offering to exchange for the right watch or get a surprise discount... We asked for the exchange. Got a reply a week after offer the discount or a exchange again, I kindly asked for the exchange again and got ghosted after that. No more replies, I contacted them on Instagram and they blocked me, I wrote with a different email and they ignored that one too. This company is a F*CKING JOKE. I would not risk my money ordering from this irresponsible and childish people. You have been warned.

Date of experience: January 26, 2024
Illinois
4 reviews
1 helpful vote
Follow deborah b.
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I purchase the annual lladro ornament every year from TicTac. They have the best price and their service is wonderful. They respond very quickly to all coorespondence.

Date of experience: June 10, 2022
GB
1 review
0 helpful votes
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This is my third G-shock. I love this thinner style, case shape and weight. The set up procedure isn't the easiest but enter GA2100 set up on youtube and there you are. Just follow the instructions. The strap is a little short for my 21cm wrist but, as I use lug converters and Zulu straps that isn't a problem. This will be my travel watch for my forthcoming Canadian holiday. Excellent service and price from this dealer. Delivery to UK was quickly completed. Both watch and dealer highly recommended.

Kubby.

Date of experience: February 15, 2022
India
7 reviews
15 helpful votes
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I have to express how satisfied I was with my purchase. Amazing customer service extremely helpful chat on site. Very pleased with my shopping experience. Really impressed with the service I received from Tictac..

Date of experience: June 12, 2021
Australia
1 review
10 helpful votes
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Do not buy from this site. They sent me damaged items, I contacted them and they told me to send them back, then they kept the item and refused to give me a refund. You are better off ordering form anywhere else. The site is a complete scam and the staff are incompetent.

There is a reason they do not take PayPal.

J. A. Gomariz and TicTacArea staff were incompetent and rude. Avoid at all costs.

Date of experience: October 15, 2020
JUAN ANGEL G. Tictacarea Rep
over a year old

This review has been left for a non user. It cames from competitors. NOT LEGITIMATED REVIEW

If help is needed, plesae, address your query to info@tictacarea.com. We always give support.

Regards

RU
1 review
1 helpful vote
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Its all right!
March 2, 2023

06.02 paid G-Shock, 27.02 already received! Packed well, track is tracked. Additionally packed in gift paper. Thank you! I will order again!

Date of experience: March 1, 2023
JUAN ANGEL G. Tictacarea Rep
over a year old

Hi Spitfire V.!

Thank you for sharing your experience with us! We're delighted to hear that your G-Shock arrived promptly and was well-packaged. 🕰️

We take great care in ensuring our products reach our customers in perfect condition, and it's wonderful to know you appreciated the extra touch of gift wrapping. 🎁

Your satisfaction with our service, value, shipping, and quality means a lot to us. We're thrilled to have earned your trust and look forward to your next order!

Best regards,
The TicTacArea.com Team 🌟

New York
2 reviews
0 helpful votes
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TicTacArea has great availability and pricing.
January 12, 2022

I have looked everywhere for a Fossil JR1472 Strap for Watch Fossil JR1472. TicTacArea not only had them in stock, but at a great price. It came to me in excellent condition, very well packaged. I'm very happy with my experience with TicTacArea.

Date of experience: January 12, 2022
South Africa
1 review
0 helpful votes
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Great service and best prices
December 18, 2021

Throughout my country's shipping/admin faults I had very close communication with customer service and constant sureity on my products arrival. Their prices are unbeatable!

Date of experience: December 17, 2021
Brazil
3 reviews
0 helpful votes
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Great experience!
August 1, 2021

Purchased a gorgeous Seiko Watch. It is in perfect condition. Brand new and without marks or scratches. Very well packed with original box. I'm very happy and trusting using their service.

Date of experience: July 30, 2021
GB
1 review
0 helpful votes
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Shipment of CASIO GBD H1000
January 9, 2022

Very fast shipping. I was surprised that the almost 3000 kilometres were taken in less than 48 hours.
I will be more than happy to do business with TictacArea again. Thanks!

Date of experience: January 8, 2022
Israel
0 reviews
0 helpful votes
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Very happy!
January 21, 2022

I purchased a beautiful Berling watch at at least 50% cheaper than in my country! Shipping took about 2.5 weeks.
Beautiful container, well packed.
Thanks very much!

Date of experience: January 20, 2022
India
1 review
4 helpful votes
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I have order a watch on 11th Feb 2022 and it not delivered to me. It is returned back. Still I didn't get my refund.

Date of experience: June 22, 2022
Arizona
1 review
0 helpful votes
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Exactly what I wanted with fast delivery!
January 6, 2022

Hard to find Casio G-Shock was delivered in 2 days from Spain to USA via DHL. I am surprised by the shipping speed and the watch is exactly as advertised. I would order again from TicTacArea and if shipping internationally I recommend DHL. I am very happy with the watch!

Date of experience: January 5, 2022
Australia
1 review
11 helpful votes
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I bought a watch from them in December, 2019.

I got it almost a month later, and in just 2 weeks the back lifted off.
It's a smartwatch.
And it would no longer charge.

I tried returning it to them in March, and after paying $30 and waiting 5 months, the post office tells me that customs tried to contact the seller and failed, so the package is returning back to me.

So now the watch is still in transit back to me, and I'm out of pocked $330, and they're just saying
'It's Customs' fault, we weren't contacted'

Don't try to save a buck because you'll just get scammed.

MY ORDER IS GOLUUFOAL placed on 2019-12-02 13:55:47

Date of experience: September 7, 2020
JUAN ANGEL G. Tictacarea Rep
over a year old

Hello,

If help is needed, plesae, address your query to info@tictacarea.com. We always give support.

Regards

Michigan
1 review
0 helpful votes
Follow Patrick R.
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I ordered a watch to be delivered to the USA. It came in just a few days. It was just as advertised. I had a question and my emails were answered right away.

Date of experience: February 11, 2022
Illinois
1 review
5 helpful votes
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I have been waiting since May for 2 Lladro statues. According to TicTacArea, they arrived in the US in June. I was asked to check with USPS and US Customs to locate the shipment, and all searches that I have made failed to provide evidence of their arrival. Initial communication with TicTacArea was prompt and appeared willing to help. Presently, no one has responded to my numerous emails for proof of shipment making it to the US, or replacing the missing shipment or just refunding my money back.
VERY DISAPPOINTED WITH THIS COMPANY.

Date of experience: December 4, 2020
JUAN ANGEL G. Tictacarea Rep
over a year old

Hello,

If help is needed, plesae, address your query to info@tictacarea.com. We always give support.

Regards

New York
1 review
0 helpful votes
Follow Vladimir U.
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Reliable store!
February 16, 2022

Ordered G-shock for modding. It came in timely manner and the price was appealing! Everything was packed thoroughly

Date of experience: February 16, 2022
Canada
1 review
8 helpful votes
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Disappointed. I ordered my watch back in May 2020. I understand with covid there would be less than optimal delivery times but I was willing to wait.

Fast forward to May 25, it shows my packaged is sitting in Canada. It is now October 2020 and zero updates.

I've reached out to CEO Juan several times and was told because of covid I would have to 'wait'. He even offered me he'd open a claim/investigation on my package but was told to wait a week. Fast forward a week later, he now tells me everything must be backed up at the border and hasn't told me if he's open a claim yet. Again, was told to wait and directed to their own tracking site that it has landed in Canada.

I voiced my concerns that I believe the package may be lost but he told me otherwise. I contacted Canada Post and on their end it's considered still 'inbound'. If the CBSA has received it, it would at least update on the website that it's under review.

This was back in July 2020.

I kindly asked him again early September how long I am proposed to wait before opening a claim because now it's getting ridiculous. Keeps saying he'll ship me a new product and now its out of stock. (I have all the several emails exchanged)

I've received many packages from other countries including Spain within a month. It's almost half a year and I'm getting no help from this company. I've been extremely patient and understanding considering the times but 7 months? How long do I have to wait before it's considered lost? Juan refuses to give me a refund no matter how many times I ask and insists I wait for a new shipment because now the product i bought is out of stock.

He refuses to compromise and offer me another watch after making me wait so long.

I can't even receive a refund because they don't use PayPal and that should be a good reason why not to buy from this company. This company isn't willing to help a paying customer.

+1
Date of experience: October 28, 2020
Singapore
0 reviews
0 helpful votes
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Great service by tictac
January 14, 2022

Amazing service and delivery is on point and product is top notch authentic. Delivery tracking is useful and constantly updated every day

Date of experience: January 14, 2022

Overview

Tictacarea has a rating of 2.7 stars from 78 reviews, indicating that most customers are generally dissatisfied with their purchases. Tictacarea ranks 24th among Watch sites.

service
39
value
36
shipping
38
returns
20
quality
35
This company responds to reviews on average within 0 days