We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
A lil cold. But great game all together. Will definitely be going again.
Tickets are priced fair, great seats but they only have 1,500 hat to give away which is crazy coz we didn't even get any and we are 45 minutes early as it is!
This is my second time that I get tickets for a concert, the process is so simple and secure. TickPick is my favorite app to buy tickets.
Easy purchase and loved not spending $24 each for fees. I am recommending it to everyone!
As a first time user, I was impressed at how quick and easy TickPick is to navigate and transfer tickets. And the price was right!
Awesome.
Great Seats
They all sang great
All their hits
Only them.
Love the no added fees. Received tickets in a timely manner. Easy to retrieve on the phone.
Found seats that looked good, price shown as all-in price is so much better than sites that add fees and service charges at checkout! Ticket delivery was fast and seamless.
First visit to Little Caesars Arena. Friendly staff, beautiful area.
Fantastic evening. Ticket price was great for a wonderful seat!
Was a great experience for me to see a basketball game as a tourist visitor, I really enjoyed it! And it's always nice to book it through TickPick cause they always have good deals :)
Amazing seats! Amazing price! Amazing game! I'm a huge basketball so it's damn near impossible to leave disappointed! TickPick is my go to for all my seats no matter the event!
Quick transfer, best seats, reasonable price, definitely good experience
TickPick was great, I'll use it all the time now! Seats were great, no extra fees are great too!
I purchased tickets from tickpick to a comedy show And never receive them Getting the holder then was near impossible they Would not Help at all and refuse to reinburse Me for tickets I never received
The way ticket purchases should be. The price you see is the price you pay. No giving you false hopes until you give them your credit card, like with all other sites!
First time using the service. I love being able to see all the prices in one place. Delivery of ticket was fast and easy and practically no fees.
Great tickets for a great price! Only site I could find with handicap tickets. Thanks
Fair fees.
Simple, straightforward checkout process.
Tickets arrived to my account right away.
Had a great time! Tickets priced well! Definitely would use again!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.