We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
TickPick scored me two tickets that allowed me to take my basketball-loving son to see LeBron's (possibly) last appearance in Orlando...at a significantly less price than other ticket websites and with no less quality of e-ticket delivery or access. I will be back...
It was quick and easy process.
Concert was great!
Tickets were available the day prior & worked well through my Apple wallet. Pleasant experience
TickPick was great because of the transparent up front pricing. I knew exactly how much my tickets would cost without going through a ton of red tape to find there was hidden fees the whole time.
Everything worked as advertised. The tickets arrived in my e-mail well in advance of the game. It was very easy to save and utilize them. I can't imagine a more pleasurable experience.
Just purchased tix for Hozier at The Hollywood Bowl and spent a week watching prices fluctuate in multiple sections so that when I was finally ready to buy, I felt confident that I was getting the best deal.
Great tickets! Easy and painless transaction. Tickets were delivered as promised without any problems!
Having to wait for the tickets was a little unnerving, but I did get them about 1 week prior so THAT part was good! Otherwise no fees is TRULY awesome. I'll definitely use again.
Everything went smooth. The app provided the service I was looking for and I was happy with the price.
Selecting seats was easy with TickPick and it showed true prices with no added fees unlike other sites that surprise you at checkout. It was easy to use and the tickets were mobile on my phone.
I'm always paranoid buying tickets from resellers but after asking around a bit, I decided to take a chance and I'm so glad that I did! Since there were no fees, my tickets were quite a bit cheaper than they would've been from other sites and my ticket worked perfectly. Would definitely recommend.
Tick Pick is so easy and if you have a problem an unable to resolve via email, computer generated assistance, Tick Pick has a live person who can help and both times I have reached out, the representative(s) have been friendly, professional and made sure to assist with resolving issue. I will continue to use the Tick Pick for my entertaining tickets.
Gr8 seats for a Gr8 price. Was a very good sporting event. Will definetly be using tick pick in the future.
Really good game for only $6, every seat in Jones At&t stadium is solid, can't wait for the renovations to be finished.
I was fooled by their "guarantee". Venue rejected my tickets. I was embarrassed and humiliated as my guest and i were turned away. Tickpick refuses to work with me. Never again STEER CLEAR. Their resolution process is bogus.
First time going to a metallica concert and it was so good. Loved the layout. Just wished they would have spent a bit more time in our corner. It seemed they were everywhere but there for like 5 minutes.
We were told about TickPick a few days before the Denver Nuggets game! We were about to purchase great seats at a very reasonable price and having to not pay any processing fees made it even better!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.