We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
I was excited to learn TickPick does not charge service fees. I have let me friends and family members know to use this site before checking any other sites.
Purchased tickets and transfer was seamless,
Was worried at first because the same seats on another site were $125 more. Great experience and will use app to buy tickets in the future.
So easy to book tickets. Stadium was a dream and the Chiefs Dolphins game was electric!
All three bands were good but In this Moment was on another level!
Love tick pick for no extra fees! And good prices!
I exclusively use Tick Pick for sporting events. They are efficient, timely and I have never had a bad experience.
Got last minute tickets to Planet Hollywood to see Keith Urban when I was in town for a work conference. Was just what I needed to relax and enjoy the phenomenal show. Getting tickets was seamless
I was looking at ticket price for wwe on the 11/4 on my phone but i accidentally press buy by mistake on the phone and now i text to customer service that it was i mistake and they don't want give my $375 dollar back.
Great seats. Up high but LCA has a good arrangements. Great game. Had lots of fun. Tickets came super fast
As a sports fan who has gone to over 70+ games this has quickly became my go to app for buying tickets. Affordable and easy to use, the price freeze is an amazing feature!
It was a simple process getting good seats without all the added fee charged. Nice to know your price up front
They were tickets for my nephew's birthday. He absolutely loved the game.
It was amazing the best night of my life loved every second of the concert
The concert was great and met the nicest people! Thank you for the experience
Showed a buddy the app and he, like everyone, was waiting for the other shoe to drop and see additional fees. Once he saw that the price was the price, he downloaded the app and bought concert tickets for he and his wife. And at lower than they were expecting!
Great show! Easy ticket transfer & usage. Well enjoyed
I was a bit reluctant purchasing my first tickets from Tickpick but the process was clear and I saved a lot of money. 100% recommended
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.