We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
We had an awesome time and the entire process was so easy! We loved being able to score last minute tickets and the evening was a blast.
First football game and was awesome. Fireworks, food, music and game was really good.
Excellent! The prices for food and beer are very reasonable, venue is very clean, and has a great atmosphere
Been to 3 concerts in the past 2 months with tickets bought from this app, no complaints. Prices are low and value is high and ticket delivery is so easy and quick. It's perf
I was hesitant at first being no fees, but it was a smooth purchase and transfer! I will be using TickPick again!
We saved a lot of money and our seats were great. Such a great experience.
The app was great. I would like to have an option to have my favorite event choices appear automatically or listed.
Great price - love not having to worry about the extra fees at the end of checkout like all other ticket sellers.
My tickets were delivered earlier than I expected along with all the information that I needed to have a great experience. I do recommend this app/website.
It was such a smooth and quick experience. Bought the tickets the morning of the show and had tickets delivered by the seller within the next hour to my AXS account. The cheaper prices/lack of service fees was the best bonus!
It was easy and fast. Finding and purchasing from the member. I like how I can trust this site.
Utopia concert was amazing and TickPick is for sure the best ticketing app I have used! Travis Scott was incredible, the atmosphere was amazing, and Tickpick got me my tickets in the VIP section for an amazing price after all my purchases with Ticketmaster kept getting cancelled with errors.
It was seamless to order tickets and get tickets emailed to me to download
I bought a front row center seat to John Mayer's Solo Tour in Salt Lake City and it was worth every single penny! He read my sign, played my game, and played my song request! His energy was immaculate and the set list was so great! Thank you, John, and thank you, Tick Pick!
Love the all inclusive price of tickpick. It is my go to site for tickets. Always seems to be very competitive with the other sites in regards to price.
Me and my fiancée went to the Vikings At Falcons in the Mercedes Benz super-dome and it was a great experience. Nicest stadium I've been to by far and the falcons have good fans so if you are the away team no worries
They were so good and the opener was great too! Everyone in the venue was really polite and it was a great show. I received my tickets quickly too for a cheaper price :) thank u tickpick!
Great experience!
But, could you please send the tickets upon purchase, like you used to, rather than waiting and worrying that there could be a problem? A day or two before the event is not enough time for correction. My guys had flights the next morning.
Please make it better!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.