We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
TickPick you guy's are awesome, Legit app, one of the best experiences and the seats were amazing with plenty of room for some dance moves. Definitely using you guy's again. Thanks!
I easily picked out tickets I wanted for a show and they were listed cheaper, no fees and transferred to me rather quickly! The only thing I noticed is I didn't know what seat I had but I was able to see the Section and row. I usually like to pick an aisle seat which I didn't get. Not sure if it was something I did wrong but that would be my only concern with the site is if you want to be able to pick your seat! Otherwise they were legit.
Really quick response and transfer of tickets, tickpick made it really easy to purchase with no hassle what so ever and saved money on top of that
I am so pleased with TickPick. I got the ticket on the day of the Hornets game. I received great seats at a great price. The tickets was downloaded very quickly and easliy added to my wallet. I will definitely use TickPick again.
The seats were great! And very easy on the transaction and the delivery of the tickets
Me and wife love this app we going to order a lot off this app now. The price is what it say it is.
No issues getting in
Amazing game decided at the last ball possession
I've bought a number of tickets thru Tick Pick and the experience is always smooth. Never have had a problem. Why pay ridiculous fees if you don't have to?
I enjoyed the game. Nice view! Ticket price was awesome!
Just learned about TickPick while trying to buy tickets for the Eagles concert in St. Paul last Friday.
I will always use TickPick. GREAT and quick service.
The event was amazing and the ticket vendor was great sending me my tickets on time I would definitely use them again in the future for more concert events and the prices were definitely reasonable
Seats were excellent and tickets were cheaper than anywhere else.
Great views of the race!
Watching The Sphere through the 3 day Event was Fun…
Looking forward to Las Vegas hosting F1 for years
Love that there are no fees! I had a great experience!
November 11 2023 I was attending a baby face concert at Madison Square Garden I was trying to buy tickets for the concert apparently I bought the wrong tickets for Babyface concert for November 18th 2023 I realize the mistake when I was trying to retrieve my tickets for the baby face Concert in Madison Square Garden so I immediately call these guys and told him what happened they told me that I cannot get a refund I have to resale my tickets I'm not in the business of selling tickets I was trying to purchase some tickets so I tried to resell my tickets during the week they would not let me resell my tickets so now I'm out of $ $288 so on this note I would never ever refer anybody to buy any tickets from these guys because of a error that happened
What a pain to learn…. Yes this is my first time and it was not fun. Why can I not print out the tickets?
Customer service is very prompt and helpful with any questions or concerns regarding ticket purchases. I was unsure about not receiving an immediate ticket delivery email, and when I reached out via email they were very helpful. Thanks!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.