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TickPickReviews 3,390

4.7

From the business

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.


tickpick.com
Founded in 2011
New York City, NY, United States
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TickPick Reviews Summary

TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.

This summary is generated by AI, based on text from customer reviews

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Texas
1 review
0 helpful votes
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Matt R
November 29, 2023

TickPick was great. Just would like to have my ticket sooner than when it was e-delivered to me.

TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 29, 2023
Illinois
1 review
0 helpful votes
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NBA Bucks
November 27, 2023

Tickets and billing went smooth. No surprises at all. The way it should be. Keep up the good work.

Date of experience: November 27, 2023
California
1 review
0 helpful votes
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We attempted to purchase tickets through Tickpicks, when we selected our seats TickPick flagged the seats were not available for sale make another selection and we made another selction,TickPick flagged our new selection of seat, these seats no longer available. We were charged for both selected attempts on our Chase account. We were never sent an email confirmation of our transaction or any concert tickets. We disputed these transaction with TickPick and Chase. Chase has sided with TickPick. I would discourage anyone from doing business with TickPicks And they never sent an order number

TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 24, 2023
New York
1 review
0 helpful votes
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Jets raiders tickets
November 24, 2023
Updated review

Purchased jets raiders tickets...no problem,great customer service, best ticket buyer experience

Date of experience: November 24, 2023

Jets raiders game in las vegas
November 23, 2023
Previous review

Bought tickets for jets raiders in las vegas and was skeptical because all went so well...from ordering the tickets, to ticket delivery to conversations with a ticpick rep...all was great...better than any other site,by far. Keep up the great work

Date of experience: November 23, 2023
North Carolina
1 review
0 helpful votes
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My 3rd NFL Game
November 23, 2023

Easy to get in n' out of the stadium, had the best seats in the house behind the endzone in row 10 and ate nacho fries with a Sprite!

Date of experience: November 23, 2023
California
1 review
0 helpful votes
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Excellent last minute purchase!
November 23, 2023

I had an absolute blast watching the show in person at a last minute decision. Wouldn't change it for anything!

Date of experience: November 23, 2023
Pennsylvania
1 review
0 helpful votes
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You should be told all of the detail, before purchase, on how it all works. Who would ever purchase tickets and trust you'll get them the day before the event, months down the road. Noone would do that. I'm going to file a claim through my credit card company to stop the payment. What's relaxing about stressing for months, not knowing if you are really going to get the tickets. I've gone to tons of concerts, shows, comedians, etc., and never have I ever not gotten my tickets as soon as the 'purchase' button is clicked. I called and as usual, they said nothing could be done but i could re-sell. Re-sell what, the tickets i can't get until March 10th? Tickets are released when you purchase tickets. So these guys must not really have these tickets. Total scam.

TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 22, 2023
Florida
1 review
0 helpful votes
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Rod Stewart, Icon!
November 22, 2023

Had an amazing evening at the Colliseum, Caesar's Palace, Las Vegas seeing the incredible, Rod Stewart! Flawless experience with our tickets, from purchase to entering the venue. Very satisfied!

Date of experience: November 22, 2023
California
1 review
0 helpful votes
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Always easy with TickPick
November 21, 2023

Show was amazing! And the ease of purchasing through tickpick is always superb!

Date of experience: November 21, 2023
Canada
1 review
0 helpful votes
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Love TickPick!
November 21, 2023

Great purchase experience. No hidden fees, awesome selection of seats and everything worked well when I showed up at the arena. I totally recommend TickPick!

Date of experience: November 21, 2023
New Jersey
1 review
0 helpful votes
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Seamless
November 21, 2023

It was easy to navigate through the website. What you see is what you get! Great instructions and ample follow up leading to the event. I purchased tickets as a gift and can confirm the ticket transfer was seamless and secure. No hassle and no bait and switch! Goodbye T*****M*****!

Date of experience: November 21, 2023
North Carolina
1 review
0 helpful votes
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Excellent experience
November 20, 2023

Love how they rate the tickets. Very smooth and transparent process

Date of experience: November 20, 2023
Washington
1 review
0 helpful votes
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Thanks Tick Pick
November 20, 2023

Les Mis was great - thanks for the good price on the seats.

Date of experience: November 20, 2023
Florida
1 review
0 helpful votes
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Spectacular!
November 20, 2023

TickPick you guy's are awesome, Legit app, one of the best experiences and the seats were amazing with plenty of room for some dance moves. Definitely using you guy's again. Thanks!

Date of experience: November 20, 2023
Washington
1 review
0 helpful votes
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Concert tickets
November 20, 2023

I easily picked out tickets I wanted for a show and they were listed cheaper, no fees and transferred to me rather quickly! The only thing I noticed is I didn't know what seat I had but I was able to see the Section and row. I usually like to pick an aisle seat which I didn't get. Not sure if it was something I did wrong but that would be my only concern with the site is if you want to be able to pick your seat! Otherwise they were legit.

TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 20, 2023
New York
1 review
0 helpful votes
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Excellent experience
November 20, 2023

Really quick response and transfer of tickets, tickpick made it really easy to purchase with no hassle what so ever and saved money on top of that

Date of experience: November 20, 2023
North Carolina
1 review
0 helpful votes
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Happy Camper
November 20, 2023

I am so pleased with TickPick. I got the ticket on the day of the Hornets game. I received great seats at a great price. The tickets was downloaded very quickly and easliy added to my wallet. I will definitely use TickPick again.

Date of experience: November 20, 2023
California
1 review
0 helpful votes
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GREAT SEATS AND SERVICE
November 20, 2023

The seats were great! And very easy on the transaction and the delivery of the tickets

Date of experience: November 20, 2023
Tennessee
1 review
0 helpful votes
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Basketball game tickets
November 20, 2023

Me and wife love this app we going to order a lot off this app now. The price is what it say it is.

Date of experience: November 20, 2023
California
1 review
0 helpful votes
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Great entertainment!
November 20, 2023

No issues getting in
Amazing game decided at the last ball possession

Date of experience: November 20, 2023