TickPickReviews 3,389

My husband looked at $2000 court side tickets to Miami Heat but did NOT press any button or request to purchase or in any way buy them. 5 mins later he got an email saying he bought them. Called and emailed TickPick immediately and they said too bad you own them just sell them. Called cc and reported the fraud and they cancelled card but he still had tickets. Now Tick pick said he can't resell them until fraud review is complete and that is unlikely to happen before game. Even if he is able to resell them he will still be out over $300 due to fees and that's assuming he can resell at same high price which is unlikely since prices will probs fall if game isn't sold out as date gets closer. So buyer beware — no customer service or protection or help and something wrong when they can take $2000 from you without any authorization or cc pin or anything.

This was my first time buying from TickPick: I was visiting family, and we wanted to take the whole family to a Rockets game. I heard about TickPick through Twitter, and I decided to try it as opposed to their competitors.
I got my tickets within one day of purchase, and the game itself was great. I love how the process of buying them itself were straightforward, especially with no hidden fees!
Watch out for TickPick... they're on the come up.

Went to buy hockey tix and clicked on parking thinking Iwas adding parking to 4 tickets. Nope I bought 4 parking spots instead. Call customer service and I can try to resell them with a $10 per spot charge to do so. Hopefully someone else falls for the same scam I did...

I bought some tickets using TickPick, as I had used this service in the past and it worked more or less well. However, yesterday I bought some tickets for Disney On Ice and found a cheaper price within 30 minutes, they have a "price guarantee" and the way it works (in theory) is that if you find a better price in the same section, they give you the difference. However, that is a big lie. Take a good look before buying. Since sometimes there are price differences. But, lately, the difference is that TickPick is more expensive than the original provider (Ticketmaster). Their customer service is a joke, they only give you a pre-formatted script and they don't solve anything. I will not use this service and I don't recommend this service to anyone.

If I could give a zero I would. Bought tickets one afternoon and received a email confirming the order. Received an email saying that the tickets were sold just before I bought them and they were no longer mine! What! First time using TickPick but never will again!

I spent 360 bucks on tickets, claimed them and added to my wallet, but then I got a warning that my tickets were linked to another Apple ID so I would be unable to use them. Then I checked my ticket master and they were not there either. I contact customer support and they say I need to remove them from my wallet and then it should show up on my ticket master so I did. Well it did not show up on my ticket master so they contacted the seller and said he showed them proof that I was transferred the tickets so I must have them. So then I asked them if he could remove them from his Apple ID so I could use them, but they said I deleted them from my wallet so there was no point in asking him that. Then I asked if I could get a refund or similar tickets because of their buyers trust guarantee. To this they said no because I must have the tickets in my ticket master if I was able to add them to my wallet and that I must have mixed up accounts. I only have one Ticketmaster account, there is no possible way it could be anywhere else. Eventually the customer support quit responding to my emails so now I'm just out $360 dollars, so don't ever use this service it's worth to pay the service fees on other sites to not have to deal with this.

I ordered a ticket through TickPick. I received an email from the seller with a link to Ticketmaster for the ticket. When at the show I tried opening the link to Ticketmaster and there was no ticket. The link did not work. I called TickPick who reached out to the seller. No one got back to me and I missed the show. TickPick says since the seller sent an email saying "my ticket is on its way" that is considered proof of transfer. I have used TickPick before without any problems but this is totally unacceptable. The venue would no do anything for me because the issue was with TickPick not Ticketmaster. If I got it directly through Ticketmaster the venue would have been able to correct it. And it's not about the lousy $107 for the ticket but I went to the show to meet friends and couldn't get it because it was sold out.

Had to sell tickets this place is the worst place if you need to sell them. Great if you're buying them and you go to the event but not selling tickets they don't show up on the map so it looks like they're sold out when they're not they're only available if you scroll down and you actually have to know what you're looking for. Emailed and called no one gives a $#*! pretty much worthless other than buying your tickets.

I bought tickets from them a few times. Their so-called "Buyer's Guarantee" is total BS. Guaranteed Rip-off and Disappointment. I had tix undelivered by regular mail (not their problem apparently) and had to buy more EXPENSIVE tix. Then another time I had tix that were gonna be delivered the day of an out of state show. When I contacted them They said they'd send new ones to our hotel the day before the show. Didn't happen. (Again- not their problem). It was a show at a tiny venue where tix were completely impossible. Flight, hotel, rent-a-car, food, etc. for nothing. Twelve people.
With my most recent purchase I paid $2900 for 4 tix (electronic delivery Lol) unaware of the seating arrangement of the venue and its obstructed views. I contacted them about it and they told me that it was clearly stated. I couldn't find it anywhere so I sent a screenshot asking where, assuming it would be in a large bold typeface. It was indeed stated- in a thin light gray microscopic font (I could see if I used the Webb telescope) which was a cutoff sentence. Not "clearly stated". Again not their problem. I sent them a screenshot of what CLEARLY STATED is from SeatGeek's page. I was told I could re-list them… for a 10% fee and pass this bad experience on to another unassuming customer. I know what some of you are thinking. Why would he use them AGAIN after multiple bad experiences? Answer: I seem to want to teach others to learn from my mistakes. I'm an idiot. And you'd be, too if you used them. Lol

They sent me tickets that were counterfeit, and then still haven't received my refund! I have been given excuses and no results! Don't trust this company