We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
I've been using TickPick for a while and there's no extra bs fees, and I've never had any issue getting tickets from sellers
Had a great time seeing The Eagles in concert in Los Angeles. Buying tickets through Tickpick worked great.
The experience was easy. Email sent well in advance to inform me that tickets were ready. Downloaded them to apple wallet and smooth entry when attended.
These were purchased in England for a family trip when in New York for the 2024 New Year.
Would highly reommend
Bought some Nuggets tickets after looking at other sites and the best prices were here! Easy transfer and scanned tickets at the venue with no problems
Amazed at how easy it was to buy the seats! Will use app again!
It's easy as 123 I purchased my tickets and received them asap downloaded my tickets to my Apple wallet and once I got the the event it was smooth sailing #teamlakers
Compared the price to verified resale on ticketmaster and this was overall $50 cheaper! Tickets arrived same day. Very happy with the service.
Loved that the prices don't have hidden fees! App was very easy to use and straight forward. I will continue to use this for buying tickets. Added bonus…. The view of the seat for the arena was right in the app. I knew exactly what I was getting!
So far using this app, I have snagged some amazing deals on tickets, up to 50% off compared to other prices on other websites
This was definitely one of the best Broadway shows I have ever seen! I thoroughly enjoyed it!
Had to contact TickPick on the day when tickets were not delivered. Alternative tickets were arranged, but not clear what would have happened had I not proactively contacted them.
It was magical. Watching the orchestra play the star wars new hope movie as it was playing on big screen was unbelievable. It was beautiful and mesmerizing. The ticket buying experience was seemless. Do recommend this tickpick.
I like how all fee are included in the price so there's no suprise at checkout. Tickets were transferred to my email.
The process of buying tickets was smooth and quick. There were hidden fees and description of seats was perfect.
Game was excellent. Glad your prices include everything
Selecting tickets was super easy. Value for the money on TickPIck was better than other ticket sites. Tickets arrived ahead of game day which was great to have so as not to have any undo stress waiting to receive tickets. Will definitely look to TickPick again when I'm searching for tickets.
Worked great
Will definitely use this site again
Very easy transaction
Very easy and fees were lower for the same seats compared with other vendors.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.