We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Fun, Tickets Got to me fast and the whole experience was convenient.
Fun environment tickets were sent fast had a great time will be using tick pick again
Tick Pick should be rewarded for having a system with transparent cost up-front as opposed to other ticket brokers that add the fees after selection of tickets and entering personal information. Tick Pick will now be my preferred provider.
Tickets were easy to purchase and were received flawlessly through electronic transfer. Once there our seats were upgraded. I was able to give my Mom and Aunt a memorable experience. Thanks.
I purchased 9 tickets and it was great the seats were good and as shown when purchased. Only issue was that theatre was not handicapped accessible and I had to go up the stairs and I have a foot and knee issue.
Was able to purchase tickets the same day of the event and get them within minutes of purchase. Super easy process and downloads.
Love that I was able to snag these seats for a great price last minute
I was so impressed I wrote this note to customer service:: I just wanted to thank you for having no fees. I am a single mom and my sons bd is 12/26. As his gift I bought him tickets to his first basketball game and was shocked by the fees of seat geek and the other ones. I seriously was so grateful to come across your site and we went last night and had amazing seats - I wouldn't have had that luxury with an added $100 in fees. Everyone complains but I just wanted to let you know how grateful I am. Thanks so much to Mark who even followed up!
I brought ticket to Carolina Panthers home game against Tampa Bay buccaneers from ticpick. Getting the ticket to me even though it's was delayed by 24 hours then orginal promised delivery date it's was still pretty good. What keeping me from giving a 5 start review is not being able to see in advance the seat that you a buy ticket. Which can make a massive difference as far viewing game from your seat.
Received tickets timely with no added costs making them much less expensive (for the exact same seats) than other ticket outlets I checked.
Buying tickets and receiving them was fast easy. This site is now my go-to for any future events!
Ticket purchase was easy. The game was pretty terrible but great weather!
Appreciate the no fees added! Super great way to get tickets!
I bought last-minute tickets for the basketball game and was worried that we wouldn't receive the tickets in time, but had no problem whatsoever.
Super non stressful and easy. The seller communicated with me super quickly and made the process really easy.
I saw your commercial. Downloaded the app right away. The prices were excellent. I was able to get more than 2 tickets at a great price. And I did not get hit with astronomical fees like with the other ticket platforms. Made me feel a lot better about spending my hard earned money. Thanks!
I love the app. Easy to use pick the best seats and know the exact price you are going to pay. No hidden fees.
Great venue and entertainment. Easy to get in and get out. Great choice of food and beverages.
Great experience, suite tickets. Loved the ease of purchasing through TickPick.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.