We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
The tickets were available super quick and the description/ preview was 100% spot on to set expectations. Will be using again for any future events!
They're my favorite when it comes to concert tickets and any kind of sport events I recommend you guys give them a shot they haven't let me down yet
The seats, cost and overall experience was great. I had to call in to double check my transfer for our tickets and the call center young lady was great! Will recommend your site. Ready to by my Toronto Blue Jay tickets
All good no BS fees like ticket master the cost of ticket plus ticket taxes
Easy process and got
My ticket in minutes. Would do it again.
Good experience. Bought the tickets month in advance and they were delivered by the date promised!
Very easy purchasing tickets, accepting them was a bit weird though.
Fantastic experience! Easy, flawless and no surprises. We will be using TickPick again!
Very happy with TickPick. Easy experience. The team support is fast and efficient with any questions.
My husband, son, and I decided last minute on our 12 hour road trip to Oxford, MS that we wanted to go to the Rebels basketball game. Purchased 3 tix without any issues. Great site and we'll definitely utilize it again!
It was great! No added fees. We had no problems getting the tickets and getting into the event! 5 stars!
Difficult locating transfer ticket! It took a couple of your associates to email me how to find. The instructions from the original purchase email was not helpful and incorrect.
Only tickpick because who wants surprise fees after clicking through 5 screens?
The Nebraska v. Purdue basketball game was amazing. The crowd was fired up and so was the team. In the end the Nebraska Cornhuskers knocked off the #1 men's basketball team in the country! Thanks TickPick for the awesome seats!
The tickets were price fairly n I loved that fact that the site didn't try to charge me $34.95 per ticket service fee like other websites. The tickets showed up in my email with in 5 minutes of the purchase and the view that was shown on the website was the exact view from our seats. Will be using this website again the next time I visit the USA.
Me fue muy bien buenos puestos para ver el juego muy emocionante
Is my fifth time buying tickets here, cheap, easy and secure! Madonna concert was a blast!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.