We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
I have used a lot of other ticket dealers. This one seems to be as good as any good prices fast delivery.
Huge Texans fan and to find tickets at the last moment was awesome! This was the best game in Franchise history and thanks to TickPick I was able to experience this with my daughter. Best day ever!
Great seats and was an all out great experience that I will treasure forever
Great had alot of fun at the game. Great atmosphere and hospitality easy too get it and alot of food too choose from can't wait too go back in few weeks time
Prices are the best. Stubhub isn't even close with all of their fees. Fast delivery of tickets, and then you can access the tickets right from the email you receive. Well done!
Purchasing the tickets was easy from the mobile app and I love that the prices shown are all inclusive so you know exactly what your paying upfront. I used to purchase most of my tickets from Vivid Seats without realizing how much they were tacking on with fees. I always search TickPick first now!
My experience was great, no issues with getting the tickets transferred to me and I enjoyed the event
Tickets acquired as expected. Worked as hoped. Will use TickPick again! Thank you!
Scored a 7$ ticket last minute through TickPick! Got to see how excited Cudi was for his new album Insano and enjoyed the night. 😎🤘🏽
For all that Tick Pick tries to talk about being honest, they choose funny times not to be. I got tired of the emails they sent daily and while I could have unsubscribed, they could have stopped sending the emails. So anyway, tired of the emails, I finally go to answer and notice, if you press anything except a 5 star review it sends you too customer support instead of this rating page I'm now on. Is it the most dishonest, horrible thing? No. But I'm tired of seeing ticket prices that aren't any better, endless emails, and trickery in the reviews. Peace out Tick Pick, catch me buying cheaper tickets on Gametime.
The buying process was easy and ticket delivery was prompt.
Great night! Haven't laughed that much in a long time.
Drove through some crazy weather to see Rockets come from behind and win! First NBA game for 4 of the 6 people who went and it was great! Great seats! Thank you!
Great show, no regrets! We laughed hard and stayed entertained 💯
Easy pezy, everything was perfert. I didn't have any problems with retrieving accessing or the delivery of tickets
The tickets were available super quick and the description/ preview was 100% spot on to set expectations. Will be using again for any future events!
They're my favorite when it comes to concert tickets and any kind of sport events I recommend you guys give them a shot they haven't let me down yet
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.