We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Decided to go to the Silver Knights game spur of the moment bc we had family and friends come visit. Grabbed tickets day of great seats and price.
I was skeptical that TickPick was legit, but it is. My tickets came through on the Ticketmaster app and they were significantly cheaper than comparable tickets on StubHub Vivid Seat Gek or direct from Ticketmaster.
I was pleasantly surprise when I got to my seats that they were right behind the visitor penalty box. The tickets were a great price(better than face value with ticket fees.) I would gladly sit in the seats again!
It was my first time using this site and everything went smoothly and quick so I'm thankful! I'm not sure if it was user error or a glitch but I wasn't able to save the tickets to my iPhone wallet like I normally do, when I purchase tickets. Beside that I will shop here again
I have religiously used the tickpick app for numerous events. Rarely does it fall short in delivering what I need (usually not the apps or companies fault).
Amazing seats and easy process. Will be using TickPick again for sure!
Great experience will definitely use again and tell others about it
Great "bucket list" experience for a long time Nuggets fan to finally go to a game at Ball Arena in person! Exciting game and amazing game presentation by the Nuggets staff: Video, music, DJ, drums, scoreboard, Rocky, dancers, fan interaction is best in NBA. Denver came back late to win it 112-103. Venue is still holding up well. Seats are on the smaller size width-wise. But the location of the seats for the price was outstanding... and TickPick stands out because they don't show/add fees. The price is the price. Thats tremendous. Awesome night!
Easy to get tickets and loved that there was no service charge like the other resale ticket rip offs
No hassle. Straight price with no fees. Will always gravitate to this site if ticket sale is similar.
It was super easy to buy and also includ the parking, I really appreciate it
It was a great experience I love this app to purchase my events tickets but one thing I didn't know i needed to download mlb app but it was a great experience
Tickets were priced super low which I couldn't pass up. We were in Detroit the past 8 weeks for 5 nights a week and supercross ended up being here on the final week. Last minute we decided if tickets were cheap enough for all of us we would go and they were thank to TickPick
Very smooth process. Will be utilizing TickPick again for future events. Pricing was the best over all the other platforms. Couldn't ask for a better experience.
I feel that the prices on TickPick always edge out the competition. Transactions are always seamless.
Easy to purchase no hidden fees which I loved! Already looking at tickets for the next show in May!
Best ticket vendor so far! Made the whole ticket buying experience easy. I appreciate no hidden ticket fees! Keep that up!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.