We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Best ticket vendor so far! Made the whole ticket buying experience easy. I appreciate no hidden ticket fees! Keep that up!
Everyone went smooth, loved not getting ripped with crazy fees, I bought concert tickets a couple of times and never had any problems
Very easy to use the site. Everything went flawlessly. Tickets showed up at the perfect time. Worked perfectly at the gate. No problems at all.
1st time using this ticket app/site. Easy to use, I like how there's no fees. E-transfer is something different and a neat feature. All and all tickets for the show I purchased was amazing!
I purchased a ticket for Matt Rife at Radio City Musuc Hall through TickPick and had no trouble. The ticket was legit and everything went smooth for the event. It was a digital ticket which made everything easy.
The buying experience was fast and easy and the pricing was very fair.
Good App, love the no extra fees and easy to transfer
Transaction went smoothly and had no issues at event.
Good Deal! Liked the fact that there were no added fees on top of quoted price. Also, good follow up after purchase.
Great experience. Was able to pre purchase parking and received tickets within hour of purchase
An exciting Knicks/Pacers game, completed with a comeback win by the Knicks. Seats (section 109 row 19) were perfect.
Incredible experience! TickPick makes buying tickets so seamless. I've used so many ticket buying services and this is by far the best!
Needed a last minute extra ticket to Tom segura. Other sites have all those hidden fees which is annoying. Tick pick has the solid price up front so you know right away what you're paying. It was quick and easy. Right up my alley.
I had to click a 5 because its the only way they let you respond. This was by far the worse experience I've ever had. Will never use this site again
Our first NBA game. Great seats at a great price! My son was blown away by the energy of it all!
Unforgettable for sure!
Super easy.
Incredible seats.
Knowing what I was actually paying was a nice change too.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.