We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Great customer service from Nikoyan M helped solve the problem and allowed us to get into the game. Thank you.
No fees great price for opening day dodger game I'll definitely purchase tickets for future games
Thankful to Oliver who sold me his ticket. Best experience ever although I learnt that buying a ticket the same day gets you floor seats at an affordable price
It was the best experience ever I had a blast and enjoyed the concert
Enjoyed the game great experience taking my dad and nephew with me to the game
Great experience with good tickets. The process with ticpick was very easy and seamless. Took about 2 mins after purchase to get my tickets and add them to my wallet. Priced great with no added fees like these other websites. I really appreciate not paying extra for no reason at all. I will come back to the site and buy again after the price and process I had with them.
I liked the process. It's easy. Wish we could negotiate the prices again. That was the best.
Purchased tickets for the first time using TickPick so was slightly nervous due to never having used this resale site before. Tickets were cheaper than on any other resale site. Two days prior to the show, I received the ticket transfer, accepted the tickets and then sent them to my daughters and their friends who were attending the concert. No problems at all with the tickets! Purchasing process was easy, tickets were delivered on time and the girls loved every second of their event. Will definitely use TickPick again and recommend to friends.
The app is very user friendly with classic view for seating or the actual view from the seats you choose. I would definitely recommend this app before any of the other ticket selling apps.
Got tickets to see Olivia Rodrigo in Montreal. Great prices and super easy buying process. This is my go-to place for buying tickets on the secondary market.
Saw Garden of Laughs. Hilarious show at MSG. Much more affordable on TickPick than other apps. I never heard of TickPick until friend recommended me a few weeks ago. My new 'go to' for tickets to concerts and sports.
Very good seats and show! No issue with receiving tickets. Easy and very affordable.
Tickpick saved me from getting scammed. I needed a last minute ticket to a festival and found one at a great price, the whole buying process was super easy! I will definitely be using them again.
Seats were wonderful. My daughter finally got to see Stephen Curry and the Warriors live!
Had a bit of a challenge figuring out the electronic tickets but I guess us old generation have that issue,
Everything went well! Thanks for great tickets. The seats were excellent and I am very satisfied with the price I payed. No trouble retrieving them nor getting inside the arena.
Worried because tickets weren't sent until week of concert, but came through Ticketmaster without issue
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.