We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Forget those other ticket vendors with all their hidden fees, there is only one you should use and it's TickPick! Never go away from this principle.
Transaction was easy through Tickpick without the typical service fees. Received my tickets timely and had no issues at the venue.
Easy to locate and purchase tickets. Immediate transfer and downloading directly from ticketmaster.
I wanted to take my kids to opening day baseball, but I let time get away from me. Tickets were officially sold out. TickPick saved me. I love being able to see the actual ticket price when browsing. We had a great time.
I used the tracking feature on the app to watch for tickets to the event I wanted to attend, for the price I was willing to spend. A great feature and easy to purchase once I found them. And I love the all-in, no extra fees, price structure!
Decided last minute to go, found tickets & within minutes they were released to us! Couldn't have had a better experience! Thank you!
I like this app. Simple and good tools and clear prices.
TickPick is the best in the business. What you see is what you pay! No hidden fees at checkout or anything, plus I love the feature of being able to get a seat view before purchasing tickets (dodger stadium). Definitely buying from them again.
Great ticket with no fees, most definitely using this site for my tickets!
Loved the tracking system allowing me to make the best purchase have for my buck.im telling all my friends to forget about stubhub and all those other rip off companies.
Exactly the seats I wanted! Close to the snack bar & the ladies room!
It's nice to pay the price advertised for tickets without multiple fees added on
I ordered tickets to a monster truck show and to was amazing great seats and had and awesome time I recommen you to everyone I know good price and app was easy to navigate
Easy to receive and use tickets I have had trouble with other Apps before so nice to not have any issues
I absolute loved the game. I will buy from again. I should have waited to the day of for getting where I bought my ticket it would have been costed less
Ticket buying was easy and convenient. I like the no added fees. I always use tick pick.
Great site to use for tickets. Easy access and I like the no fees
Buying Opening Day Dodger tickets was my first experience with TickPick. I love how the prices are set, so I don't have to play guessing games as to how many additional fees will be tacked on at checkout. We purchased great seats for a reasonable price, and the transfer was immediate. I will definitely use the app for future ticketed events.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.