We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
It was good. Purchase, confirmation and download of tickets were quick in 5 minutes or less.
Love the app! Tickets are delivered quickly with no hassle and affordable.
Easy ticket scan with digital ticket code on my cell phone. No worries about forgetting or losing paper tickets. Excellent process the whole way through!
The tickets were easy to retrieve. The seats were amazing. Thanks for a great experience.
Easy to get tickets, ticket transfer. We had a great time. Thanks.
Simple and easy to buy and receive my tickets. Had a great time at the game will definitely be buying my tickets here. The tickets were transferred quickly.
It's user friendly only thing is you can't pick the actual Seat number. You can see the section and the row but you can not see the seat number. Until you pay.
I bought 2 tickets without the extra charges of any other webpage like Ticketmaster, same tickers paid less.
I purchased tickets from here 2 days before the concert and they arrived the same day less then 15mins after purchasing. Me and my sis had a great time and I will purchase tickets again from here. Thanks🙃
My experience was amazing. We got seats only two roles from the field!
This was an overall amazing experience for my family and I!
Found tickets to event at reasonable prices with no hidden or extra fees! Will use again and recommend.
Always on point, lowest prices for tickets. I recommended TickPick to at least 5 people at the event.
Purchased two orders of tickets and I had the tickets downloaded to my app within 5 minutes of each purchase. The website worked great and in both instances we found the TickPick price to be lesser than we could find the same tickets on other sites. We will be using this tool again!
We had a blast and everything went amazing thank god thank you
Loved going to Petco Park, great experience with good food and beer options. View was great also
It was amazing I thought that the tickets were going to be ok but they were way better than I originally expected
TickPick has been the best app to purchase tickets. No issues and fast delivery of your tickets
Great experience with TickPick! Great concert! Fair price! Great seats! Met all my expectations and was an awesome experience for my daughter's first concert!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.