We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Overall, the whole processbof buying our tickets through this platform was very easy. I tried to find VIP or Meet & Greet ticket options but they were either sold out or don't provide them through this platform. We had a great time at the show so that was not a significant issue.
Easy site to navigate, received my tickets quicker than expected.
Using the app was easy to find the event I was looking for and I was able to get a great price for my tickets! Easy to process purchase and tickets were sent via mobile option. Would use this app again!
Easy purchase of tickets and easy access to games. I did not see the actual a seats that I wanted though even though I know they were available
A+ Made buying tickets easy. Exceeded my expectations! It's amazing - fantastic, superb, and excellent
The prices for tickets on TickPick are amazing and they are all in with no extra fees. The process is so easy to choose tickets, purchase them and then transfer them into my wallet. Love it!
TickPick was a great experience- low fees and easy website- everything functioned great.
Great experience! Purchasing tickets was super easy.
Incredible show. Fun audience involvement. Great story. Would go see again! Acts are incredible. Loved the Juggler... Lived the Vixen Vampires! Highly recommended!
Great seats and the best part was no extra fees added on at checkout. Will buy from TickPick over StubHub or any other secondary market service.
Tickpick is the best ticket app in my opinion. With no fees, cheap tickets, and overall a good experience on the App. You adjust if you want to be closer or farther. With helpful filters for cheap and expensive tickets, Tickpick is everyone's app. You even track prices as they change! And they even give you credit to use on buying tickets! But I have this 4 stars cause I wish there were more promo codes to use. Overall, Tickpick is a great app and I will use Tickpick all the time for tickets.
Seats were even better than the view shown when making the purchase
Will use the app again. Unbeatable price, good app design, simple to use
I'd like to be able to set a target price and be alerted if the tickets hit this price. Other than that I like you app better than any other ticket app out there.
We found great tickets for the Rangers home opener and were so happy to pay no fees.
Sonic assault on the senses. So good. Highly recommend
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.