We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Simple and easy way to purchase tix. Best of all
NO HIDDEN FEES. TickPick, you'll always get my business!
We bought tickets to the Dodgers game a few hours before and got a great price! It was easy and the tickets were transferred within the hour to my account.
Great pricing! Even seat views prior to event. Can get tix minutes before the show. I prefer this over Seat Geeks and Vivid seats.
Came in from Detroit and wanted to see Dodger Stadium. Found great seats at a great price and had a fantastic time!
First time using TickPick but will not be the last! Saved so much money compared to TicketMaster and the electronic tickets worked smooth. You have gained my customer trust.
The database was easy to use to find tickets. Just keep in mind that the tickets are resold so the best price may not was be for the number of tickets you want.
We got our ticket's immediately and didn't get hidden fees
Great service and will def buy again for future games
We had tickets for the show but wanted to include my sister and Tick Pick came in clutch. So glad we all went to see Waterparks. They are a truly awesome band! Great sound and energy! They had props and everything so it was truly a performance!
Everything was great, got the tickets no problem and it was a great game!
On short notice I was able to get great seats for a great price vs other ticket providers. Thank you so much!
Great show. The sound could have been a bit louder, but still enjoyable.
I was looking for tickets for an specific game and I was able to get them. Not at the best price as it was advertised but the process was easy and simple to buy.
We had a row to ourselves! Only 3 seats in the row
Estuvo muy bueno. La pasamos muy bien. Yyyyyyytt
My tickets were cancelled when I was already on my way, so I had to buy new tickets which were worse seats yet $40 extra each, I was given $30 credit total which didn't even cover the up charge of the first ticket. I submitted a request and they told me they wouldn't do anything and passed the blame. Associate was rude and paid extra for worse tickets.
I will not be buying tickets from anywhere else. TickPick is so easy to use and their prices are way cheaper than anywhere else. Plus there is no hidden fees.
This is easy, fast and saved me a ton of money! I will use this service again and again!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.