We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
I bought Padre tickets. Great experience, very easy to use
Hesitant, first time user and …. Did not disappoint! Bought tickets within 15 min I had them on my Apple wallet! Had an amazing time at the ballpark GO DODGERS!
Great game. Cool experience and very accurate picture of seats
I appreciate that the price listed has no hidden fee and is the final price paid when I make my selection. Too many other resellers tack on additional "service" fees but don't offer any service, and you don't see those fees or taxes until you're ready to checkout.
We had a great time sitting two rows off the court at the NCAA final eight game. All of the action and emotion!
First time using the service and it was easy. I really not paying service charges. I will use service again.
The seats were great. The ease or ordering was great. Will definitely use them again in the future.
We found great seats, field level, at San Diego's Petco Park, for $20 each. NO additional fees. Love it!
We enjoyed the game and had a great memory together. Glad to buy the tickets and see my Jets game and players.
Went to Padres game with our daughter and family. The whole process went very smoothly.
It was the best experience so far and it was my first time. Thanks for making it wonderful
Is very easy buy tickets on this app thanks dome much'
Tickets were on the app on my phone. Easy to access and no issues going into Scotia Bank Arena.
The tickets in the app did not appear and that was annoying
Customer service phone call is fast and helpful. The tickets came in early and very satisfied with the purchase. Will buy tickets again in the future
This is the first time I used TickPick and it was fantastic. It will be my first (and possibly) only choice when buying tickets for an event. It was effortless and when the ticket prices for my event (Albany, Div 1 Women's Basketball) were reduced shortly before the event, I was surprised when I received a $7.50 per ticket rebate from TickPick on my original purchase. I thought it was too good to be true...but it was true! Thanks
For my first experience it was Very easy to enter the event using my phone instead of printing the tickets
No taxes and fees. The price they show is the price you pay.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.