We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Enjoyed the evening with my daughter and son-in-son! It was a early birthday gift for both of them. Unfortunately the Giants lost!
Great transaction as always. TickPick is my go-to for event tickets if I'm not purchasing from the venue itself.
We had an amazing day with great friends and family!
Bought tickets to Zach Bryan through TickPick. Everything was easy from start to finish. No hidden fees. No issues whatsoever. The show was amazing and I would definitely buy this way again.
I am very happy with my purchase. I like how I got to see the total price prior to making the decision to purchase.
We were in Las Vegas for a portion of our Spring Break and my oldest son and I went to the Las Vegas Golden Knights game on 4-2-2024. I purchased our tickets through TickPick and we had no issues with our purchase. I had used TickPick in the past and have enjoyed my experience each time. I especially like the feature where you can get an idea of the view of the seats you are considering, this was very helpful for the NHL game as our seats were terrific. We had a great time.
Had a great time, no hassle's or issues with the tickets or the downloading of the tickets when needed.
It was easy getting in and a good time. Very satisfying experience.
I use TickPick frequently for my game tickets. Simple transaction on user friendly website.
Very easy to use the website. My tickets were transferred to me very quickly. The thing I like the most is there are no surprises at checkout. The price is the price!
It was easy to find tickets in my price range and the delivery was smoothless.
A colleague referred me to tickpick, and I'm thankful. No fees at $22 tix; for uppers, box seats, w 2 different club access to boot!
I'm sold! Future tix will be through tickpick.
I have been using TickPick for several years now. I use this app to purchase any tickets for any event that are available on the site. The prices are great and it's very easy to purchase. I have referred several friends to use this app, and they love it just as much as I do. I
I haven't had to use any other site to purchase any kind of tickets. This is the only place I will purchase them.
It is such a relief knowing the all in price when I purchased these tickets. No unknown or surprised fees. Will always choose TickPick for events. Thanks
Easy to access great seats at advertised price! Highly recommend
My daughter who is 7 wanted to go to a Pistons game. Do I got us tickets to go April 1st 2024. We had a great time seats were great. Employees were Friendly offered to take our pictures at different areas in the arena. I will definitely be planning another trip to see them play again.
I bought Padre tickets. Great experience, very easy to use
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.