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TickPick Reviews Summary
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Originally ordered tickets from a site not to be named and 10 minutes before the game they tell me they no longer have the tickets to send me! Thankfully TickPick saved the day and ordered tickets while at the gate. Waited a few minutes and was in the ballpark to watch the first pitch.
Great seats, great game, awesome experience! Will purchase from you guys again!
No issues getting into the venue. Tickets were great for the price!
I was only charged what I was quoted with no extra fees
Easy transaction and did not have to worry about fees!
Best night of my life, nicki minaj was amazing and GREAT PRICING! Cant stress enoughhhhhh and great seats to i was very pleased and so were 3 of my friends that came with me!
Amazing experience. Tickets came on time as directed. No issues at all. I use tickpick all the time
We purchased excellent seats at a great price! Tickpick is very easy to use and we will look to them again for future purchases.
Easy to navigate and make a purchase and great prices!
What I like about TickPick its easy. TickPick more then equals the competitor in terms of selection
And simplified process. You know what the bill is when you select the tickets. You get all the add ons after selecting tickets like many other sites.
No extra fees, simple and to the point. It was easy adding the tickets to my digital wallet
Bought Wild tickets a couple of weeks ahead of game, received tickets on time, plus no outrageous fees.
Amazing concert amazing staff amazing overall experience
Had an amazing night at Crypto Arena for Nuggets/Clippers game thanks to TickPick! Had the exact OPPOSITE experience with StubHub (will never use again and reported to BBB and FTC)
I wanted to see a last minute show that was sold out. I like the all in pricing and quick delivery of tickets to my phone.
I go to several events each year. I was using Ticketmaster and occasionally StubHub. Late last year I wanted to see a Gregory Porter concert in Atlanta. After checking prices I noticed Tickpick offered great seats at reduced prices and with no fees. I was not able to use the tickets to get in. I called customer service but couldn't get a response. After sitting around looking pathetic for 45 minutes a kind ticket taker allowed my wife and I to enter just before the show started. I assumed the problem was in my inexperience with electronic tickets. I attempted to use Tickpick again at the Miami Open Tennis event in March 2024. I was not able to enter the parking lot with my tickpick ticket. I did attempt to call customer service and a Mr. Orlando promised to call me back after contacting the seller. He never called back. After over 60 minutes Another attendant saw my wife and I looking like lost puppies and let us in. The next day I was able to park but I had the same ticket problem on entering the Stadium. I must look pretty pathetic because another attendant saw me trying and failing to get help from Tickpick for over an hour and allowed us to enter anyway. I was able to watch general admission matches but I couldn't enter Hard Rock stadium. We were spared this problem on subsequent days because I was gifted some tickets that used Ticket Master and they worked flawlessly. These tickets covered two days and we were rained out on two other days. Needless to say, I will not try tick pick again.
The site was easy to use, got my tickets in time and easily added to my phone. Loved the whole experience.
Tickets arrived to me on time, I was a little suspicious at first because I didn't get the tickets automatically transferred to me. Had no problem in getting in.
Enjoyed the evening with my daughter and son-in-son! It was a early birthday gift for both of them. Unfortunately the Giants lost!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members