We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
We used the site to get 3 tickets to a Mets game while on holiday. The tickets arrive as described.
My grandson was so surprised and happy. I bought the tickets for an early birthday present and was very successful on making my grandson smile.
Bought tickets day of the event, very easy process. I received the tickets within minutes and our seats were great! Love the fees are built in so you have the total price.
Purchasing tickets was very easy and I love that there are no fees and you see your final price upfront! I needed to talk with Customer Service about my order and they were fantastic!
Fantastic
Better than I expected.
👍 👌 seats were great
Had a wonderful time with Family at Baseball game. Tick pick no fees makes it so affordable for me to purchase ticket's. Thank you.
The guts world tour was amazing. Olivia really put on a show and I had the best time
I paid a bit more than I planned for the Pittsburgh Pirates' home opener, but the tickets were worth every penny. Thanks, TickPick!
The process was easy and I really appreciated not having to pay all the excessive additional fees!
Both Shows were awesome!Seats were good. Great time
Had a great time at my first ever PBR. I was only able to go because I was able to get affordable tickets from TickPick. I guess this will be my first choice next time I'm looking for tickets to an event
I've purchased tickets from TickPick many times. It's always a seamless process and I love that I know exactly how much I'm paying up front.
My seats were awesome the atmosphere was great. I was able to see everything. Nicki Minaj was amazing. My overall experience was great. Thank you
I had a wonderful experience and there were no issues with the tickets and i enjoyed my show
I love this app easy to use. They always have the best prices with no fees
The show was awesome the venue was nice but the parking was miserable. Not sure if I would go back.
Got tickets at a good price, no fees, and delivered within minutes. Everything including the concert went great.
Great seats, great view, great crowd. Love using TickPick because the price, is the price, is the price. I don't have to get to the end and feel like I have to close my eyes to get to the service fee.
Great tickets, and great experience last minute... TickPick was awesome, paid for the tickets and not a ridiculous amount of fees like the other sites. I will continue to use TickPick and recommend you do too!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.