We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Mary, easy to navigate and very cheap tickets definite I refer friends
Me and my sister had an amazing once in a lifetime experience that was complimented by amazing seats.
Love the app. Very easy to navigate. Also it's great to not have to pay additional fees
No BS convenience fees. Made it very easy get tickets and you know what your paying not getting suprise at checkout of additional charges.
Love all the charts tracking the ticket prices. Also was definitely the best deal price wise.
It was a great experience that I recommend for everyone
Bought our tickets the evening before the event. Tickets were less on tickpick vs the official website which is why I used it. Quick and easy, super happy with my experience.
Easy to purchase, great tickets, easy transaction. No hidden fees!
I was pretty skeptical in buying from TickPick as i've never used it before and did had a thought in my mind such as, 'What if this is a scam and buying this expensive tickets would go to waste' but i trusted my gut and bought it and it was the best decision! Even tho the price wad quite high, the experience was seamless!
Will definitely recommend it again if the tickets are sold out and you need to buy one!
I purchased tickets for a soccer game and a few hours later I received an email saying my tickets were sold before I bought them. This was annoying since game time was just in two hours. While I like the price being the full price with fees it's annoying you're not guaranteed what you bought.
The seats were good it wasn't to high or too low just right in the middle could see the players good they didn't look like ants lol
It was very easy to obtain my tickets for the Yankee game. The system was easy to understand and to complete in processing my tickets.
Dan and Shay was very persona ble and intimate the their audience make for a great time...
Buying and using tickets were easy as can be. I would rather NOT have to go through AXS, but it is what it is.
Easy to pick which sections and low to pick. There is no fees either. Plus TickPick allow to pay by Apple Pay as well.
Bought tickets under 3 hours from the event start time and had the tickets transferred to me in under 20 mins
Amazing experience, I love angels baseball. I can't wait to go to so many more games through this app
Simple and Stress Free. A very convenient way to get tickets.
We used the site to get 3 tickets to a Mets game while on holiday. The tickets arrive as described.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.