We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Seats were incredible and price was also! Only thing is ticket master wouldn't release and unlock my ticket info until an hour before the event. Not sure if that is their normal process, if so it wasn't explained during the purchase through tickpick.
Experienced my first concert at Walnut Creek and I enjoyed it. Great atmosphere, the 3 artist that performed were great Dan & Shay put on a great show.
Like the no fee. The transfer of tics is timely & easy.
Buying the tickets for the game was very easy. The prices were great. We had really great seats. Having the tickets on my phone made entry into the stadium easy.
Purchasing the Lions tickets was super easy with TickPick, loved the no hidden fees! Entry into the Lions game went very smooth, I had no issues with pulling the tickets up on my phone. Added bonus Lions won!
The flag experience on the field was Awesome from carrying flag on to the field and opening up and being there hearing national anthem. Everyone in stadium focus on you and the flag. It was truly great experience. I think areas of improvement could be more tables in TickPick Lounge there where not enough to eat food. Also no information where to go ahead of time such as official start time and location of flag experience always asking someone where too go.
The process to obtain the tickets was easy! Best app I've used. This will be my go to app for any event.
First time I've used this site to purchase tickets. Suggested I try by my son… Was simple and easy, we use it again
We had a great time seats were perfect,thank you.😊
It is so nice to just see the full price no hidden fees or hidden taxes even. The price was reasonable and tickets got transferred quickly.
TickPick is easy to use. I was leery at first, never using but immediately received a confirmation email of my purchase and the seller transferred their tickets to me quickly. Knowing your price up front is very convenient.
Buying ticks here is easy and save money just took a few minutes to buy my tickets great experience
TickPick is the best app. Easy to use and best price for the value. It will always be my go to for any event!
Best prices going. Easy to use. Would recommend to others.
I received the tickets on line two days before the event. No problems at the entrance to the event.
We bought tickets for Barry Manilow concert.It was awesome and doing the process was easy!.We've also got baseball games through Tik pic.The experience was very easy
Bush was incredible! Gavin knows how to front a band! Candlebox was great and I enjoyed Jerry Cantrell. Only critique is he didn't play "Man in the Box!"
Got great seats for a great price and the checkout was seamless. I'll always come here first.
I was unsure of the process. All of my questions were answered promptly. I got my ticket's when I asked my question. This was several days before the show.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.