We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
We had a great time awesome tickets, I love this site for the prices and seat view feature adds to an easier experience
All went with the purchase and delivery of the tickets
I was very anxious to go to the usher concert in DC. I hawk watched the tickets go up in down in pricing for a week. I finally decided to hit the switch 5 hrs before the concert. I was a lil concerned because ticket delivery usually takes 24 hrs even when purchased from other competitors. The tickets were delivered 2.5hr later. Needless to say I got to the concert on time, floor seats and FOR A STEAL. Usher was amazing and I thoroughly enjoyed the show.
I wanted some cheap Rangers tickets. This app is the real deal. I got two tickets in the front of right field for just $30 total! No hidden fees! They weren't lying––this is good stuff.
Love seeing the price I'm going to pay with no surprises. And the price tracking feature keeps you informed to help manage the timing to get the best price. Once I ordered everything was on my phone quick, easy, and painless.
Get place for a baseball game and great weather also.
Sammy and the boys rocked the house and lover boy was good too!
First time user and it was relatively quick and easy.
Awesome experience! Great seats! The show was amazing. Will definitely be using TickPick again. Also selling tickets and purchasing tickets was a breez.
This has been the best ticket experience ever. So quick and easy. Wish this was around back in the day.
Cheap sears for the location and easy to process and claim
My experience with TickPick was great. The entire process was easy and very convenient. I will definitely be using TickPick again.
Super easy process to pay and receive the event tickets. I found a great for the tickets and made some GREAT memories with the family.
These tix were Father's Day gifts for my husband and son. We bought tix previously from a broker who defrauded us, along with many others. We had to buy again- Thanks for coming thru!
Worth every cent my God daughters face lit up the minute she saw how close we were to the field best day ever… I know she'll remember this day forever <3
Easy, and saves you some money will definitely use again and highly recommend
There were no additional fees attached to parking pass, but I still think the price was a bit high. It was still better than Stubhub.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.