We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
The entire experience was absolutely amazing.
Ticket upload was easy, and I sailed right thru the gate at the venue.
I found my ticket purchasing site.
Very smooth transaction. No confusion when showing the ticket to get in.
Great seats and concessions was fast and reasonable priced
I was doubtful at first but as soon as I payed, I received all email confirmations and Ticketmaster ticket transfers. All tickets transferred flawlessly into my account & not a single issue at the venue. Will definitely recommend TickPick.
Great experience using Tick Pick for game tickets! Transfer link worked well and there was no problem scanning tickets at the gate. Great ballpark. HOT sun, but areas around to escape the heat for a bit. Great ball game too!
I enjoyed the easiness of ordering tickets for the Houston Texans' game. I believe that I will start using this website as my go to.
Everyone put up with my anxious behavior and made me feel supported. A plus support team!
They cancelled my order the next day and would not help me out. Customer service was terrible
Don't buy tickets from here you will regret it
They can cancel your order anytime if they feel like it
I highly recommend this app. Me and my daughter went to the Mets vs Padres game. The prices were great. I like it that the price I see is the price I pay. No hidden charges. I got great seats. I will be using this again and again.
No issues! No issues! No issues! No issues! No problems!
Great experience it was my daughters first ever MLB game and I'm a die hard Indians/guardians fan and even got my father to go too great seats easy to download the app and everything went smooth would highly recommend
Perfect, seamless experience. Tickets delivered in a timely fashion and seats just as pictured.
Tick pick is upfront about their prices, no added fees and transfer of tickets is always very quick.
TickPick was awesome. Much better than the other companies because they don't fleece you with unexpected charges and you still gain quality options. I won't go back.
Go Cowboys! Yet another superb ticket experience. I have yet to have a problem with y tickets purchased on Tick Pick. I am loving this wholesaler! Keep up the great transactions!
Process was quick and easy, and seats were better than expected
My experience at the concert was great however purchasing the ticket was great as well but as far as receiving the transfer link, I had to wait a whole hour to get a new transfer link that was my only issue but overall thank you
Seats were incredible and price was also! Only thing is ticket master wouldn't release and unlock my ticket info until an hour before the event. Not sure if that is their normal process, if so it wasn't explained during the purchase through tickpick.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.