We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
I have used tickpick twice recently to see Usher and Pink. Both experiences were great. I bought tickets day of concerts. Very reasonable prices. I loved that I didn't have to click through app ten times to see the ACTUAL price listed. What you saw was what you got for a final price no hidden fees. Will definitely be using again. Have already recommended to friends and coworkers. Love the transparency!
Tickpick often has the best prices for Yankees games and concerts. I also love the interface, the lack of extra fees, and the price tracking feature.
Worry-free transaction. Great communication and email instructions on the purchase of tickets and up to the day of the concert.
Love the fact that there are no extra or hidden fees, although it could be better if there were optional foreign currency converters
I wanted to go to a MLB baseball game while visiting family but didn't want to pay much. I checked TickPick three days before and standing room was $10 for the afternoon game. The next day the price was $8. I bought those tickets, great price!
I'll check use Tick Pick for all my ticket needs!
Easy to use website. Good experience in getting tickets.
Great experience and great tickets having a pregnant wife everything was easy!
Great seats, awesome price and no extra fees. I'm glad I did it.
Easy check out. Affordable and no fees. Got my tickets the same day within minutes. Exceeded my expectations.
They will make you wait 2 weeks after the event to send you your money! If you want to wait for all this time which I feel is excessive go ahead!
Entire process was great. Got a little complicated when tickets needed to be transferred to ticket master and accepted. Only negative thing would be that tickets I purchased dropped in price by $70 dollars after I purchased them. Some kind of price drop guarantee would be a good addition, even if it's in credits for future purchases.
Was taking my son & his friend to the Padres game on Sunday. Game was almost sold out, and Ticketmaster had seats at the top of the sections behind home plate for $42.50. Got 3 greats seats in the 16th row for 1/3 off of that. Would recommend.
Better than I could've hoped. Really out on a show
Absolutely incredible - the food the atmosphere, the food, the matches were incredible. Highly recommended this event
Tickets were at a great price, they were delivered promptly and automatically transferred to my mlb app for easy access at the stadium. Highly recommend this app as it is my 2nd time using this app for ticket purchases.
Lowest prices and and no fees. Plenty of seats to choose from and easy-to-use website. So far I have made the purchases with no issues.
Great tickets for a great price my son had a blast... will definitely look for tickets on tick picks from now on
Just got a great deal for concert tickets. Everything was straight forward and the concert itself was off the hook. I had a wonderful time and I will be using TickPick again!
I had never used Tick Pick before, but it was simple to use and such a great deal!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.