We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Quick and easy, best prices!. The follow up and prep for getting tickets is top notch!
Great seats, delivered on time, for a great price.
Had an amazing night. Great experience, everything went well.
I actually wasn't at the concert when I purchased these tickets! My friend was in the nosebleeds at the Taylor Swift concert and I watched the prices lower for FRONT ROW! Transfer only took maybe 5 minutes! Such a cool experience to see how close she got to be! <3
Was looking for tickets at 8pm in Detroit. All other main ticket sites shutdown and stopped offering sales. Heard about Tickpick, $833 and got front row seats. Will never forget it.
TickPick was easy to use. I found great seats for my favorite team games and the best part of all was … NO EXTRA FEES AND CHARGES! This is my new go to for tickets!
We had awesome seats with no added fees. Highly recommend
I don't know if the price would have been higher or lower with ticketmaster involved, but not seeing them as a line item was gratifying.
I was very nervous because I had never used TickPick before, and this purchase was high stakes. I've been a Taylor Swift fan since I was a teenager and had never been able to get to a tour before. So buying my tickets here was a huge leap of faith. And for a minute, I was very nervous it wasn't going to happen. Our original tickets didn't come through, but after two quick conversations TickPick not only replaced our tickets, but gave us better ones. Brava, this is what the ticket / second hand ticket market should be.
I never purchased tickets through a ticket agency, and even though this started poorly (I was able to view my game tickets, but couldn't access the Parking Pass I had purchased.). Pamela from Tick Pick went above and beyond to help me access my pass and I had a great time as a result.
They need to fix the parking, not only is it extremely expensive at $60 per car is extremely chaotic as well. Getting out of Citi field parking lot is a joke, multiple fights happen because of the confusion.
Dermot Kennedy have the performance of his life, as always. The pit was super close to the stage and my fiancé & I had the best view we've ever had out of the 30+ shows we've attended.
Always good, fast & easy.
Used TP several times and they always deliver prompt and efficiently.
College playoff game. A season ticket holder must have released their seats, probably due to weather. We bought tickets from TickPick and waited out the storms. The game started 2.5 later than scheduled.
Best night out in months! TY TickPick for the opportunity to bring together the fans! Recommend for both seller and buyers!
"I had a fantastic time at the Boz Scaggs concert in Macon, Georgia. From the moment he stepped on stage, Boz had the crowd mesmerized with his signature sound. The energy was electric, and it felt like we were all transported to a different time and place.
The entire band was incredible, and the musicianship was top-notch. Boz's vocals were as smooth as ever, and it was obvious that he was enjoying himself just as much as we were. The setlist was a perfect mix of old favorites and new material, and the crowd sang along to every word.
I like TickPick to include everything to the final price, which helps me a lot to compare the tickets.
The first time i used TickPick in 2021 I had a terrible experience with tickets that were never delivered. After reviewing the facts the company provided a refund and a small credit. I used the service again the day of show last week and received my tickets within a few minutes of purchase. Couldn't have been smoother. TickPick back on top! Thanks
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.