We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
"I had a fantastic time at the Boz Scaggs concert in Macon, Georgia. From the moment he stepped on stage, Boz had the crowd mesmerized with his signature sound. The energy was electric, and it felt like we were all transported to a different time and place.
The entire band was incredible, and the musicianship was top-notch. Boz's vocals were as smooth as ever, and it was obvious that he was enjoying himself just as much as we were. The setlist was a perfect mix of old favorites and new material, and the crowd sang along to every word.
I like TickPick to include everything to the final price, which helps me a lot to compare the tickets.
The first time i used TickPick in 2021 I had a terrible experience with tickets that were never delivered. After reviewing the facts the company provided a refund and a small credit. I used the service again the day of show last week and received my tickets within a few minutes of purchase. Couldn't have been smoother. TickPick back on top! Thanks
Very good to work with I will buy again and use again
Great ticket experience! App was easy to pull up tiks, and loved the upfront / total price with no additional fees! Will definetly use this app for future tiks and have spread the word on this app!
Just so simple and easy. The price listed is what I pay. Easy e-transfer, good mapping and the seat view is a really cool feature.
It was so simple to buy the tickets and just put them in my apple wallet. Would definitely use tick pick again!
Concert was good, I enjoyed it. Drinks over price kind of expensive. Yes I recommended to buy tickets using this website, they don't charge for a fee transfers and service. Its kind of ridiculous to pay for extra service,
The Shell is the most amazing venue ever!
The amphitheater! The water the people!
Number 1 concert venue, for me. So far …
My wife and I wanted to see a baseball game in Philadelphia. Not having tickets, we decided to check out Tick Pick and we got incredible seats a few rows up from the field for $50 each. What a bargain! Great stadium, great seats, great site to buy them on.
Good seats, easy smooth transaction. We had a great time. Will definitely use this app again soon.
We had to switch tickets into another section. The process went smooth. I was happy with that since it was less than 24 hours before concert
I've passed the 10 time user threshold and I'm still impressed.
Easy and fast process. Our seats were as described.
I purchased some MLB tickets last minute. I received the tickets quickly and without any hassle. It was a great experience without any hidden fees.
It was great day for some baseball. The stadium was not full. It was at half capacity on this day. Batting practice wasn't very long for the Cubs. It was short, but my son and I were able to get a baseball each. We go to these games and go BallHawk to try to get as many MLB baseballs as we can. We ended up collecting 7 baseballs this night and gave away two of them to other people. We plan on going to more games this summer and BallHawking. Follow us on *******@BallHawks13
Great price, easy, seamless experience. No regrets.
From start to finish everything went exactly as expected
I needed a last-minute ticket for a Cleveland Guardians game. I was in town with nothing else to do that night and thought it would be fun to check out the scene. It was! I got a great ticket for the right price, and easily processed everything while walking to the stadium. It was a super nice night.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.