We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Great experience from buying the tickets to the transfer to my iPhone and getting in the venue. Everything was super smooth.
Es la primer ves y me gusto mucho
Espero bolver a ir Pronto.
Gracias.
Was able to purchase my tickets within a few minutes at a great price and had no issues at the door.
Y'know I usually go to Ticketmaster for my tickets since the internet is full of tricksters that love to scalp and try to take your money. I've heard of these sites and kept my eye on them. I'd say it's a great first catch, especially helped that there's payment plan options.
Easy process to get tickets. Great selections of seats available.
Fast entry. Good seats. Excellent service. Lots of celebrities on the floor from ufc.
I was able to explore and get seats in a section I've never been in before. This was because the seats were cheaper without all the fees the other ticket sales companies charge. If I used another website, I would have needed to downgrade my seats in order to afford going. I was immediately sent an email to receive my tickets and added then to my ticket account.
It was fun we won let's go quakes great seats ok price
It's really good, very fast sending my tickets, nothing problem and cheap
I'm usually able to find tickets for games under 25.00 in the sections that I like to sit at. Navigating the Tick Pick site is fairly easy.
Loved the show it was amazing... Will definitely go see her again
Everything was as expected! Great communication - Great time!
Site was easy to use, process straightforward, price was good, seats were great.
It was effortless. I will be using it again.thefavt that I didn't have to print out tickets. It was scan and go. It made things move along faster.
I always get my tickets through this app. Tick Pick works well with me and I like no extra fees. I have never had any bad experiences with this company.
Absolute wonderful concert, Jill Scott was simply amazing.
We bought tickets last minute at wholesale prices and didn't hesitate to purchase.
My niece asked just six weeks before the concert for tickets, to a fully sold out show. I had read horror stories of fake tickets, and was appalled by the fees at StubHub and other sites. Within 30 minutes of purchase at the listed price, the tickets transferred via Ticketmaster. Great seats and a smooth transaction.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.