We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
As a first-time user, I was a little worried about when I would receive my tickets because I was traveling across the country to my venue. Customer service was always polite and responsive, and they ensured me the tickets would be delivered 24-48 hours before my event. I indeed received them the day before my event, as promised - and everything went smoothly. No issues and great seats!
Easy to use, reliable, and no hidden fees. I received the "moving barcode" tickets a few days before the event as promised. I have already used TickPick again for another Braves game.
It was my first time using Tick Pick.
The whole experience was good. Ticket prices were great with no extra fees. No problem receiving or viewing tickets. Will purchase here again!
Can't believe I got to see one, let alone THREE great bands for such a great price! I figured Duran Duran would be good, but Chic and Bastille killed it, too!
We bought our soccer tickets a few weeks before the game and had our tickets right on my phone at game time. Very simple!
I'm a diehard Tick Pick customer, use this service for all my Dodgers tickets. The app is top notch,pick my game and date as late as a couple hours before game time,.click buy and Apple Pay does the rest. Tickets are in my Ballpark app and we are on our way! So convenient,NO FEEs,5 stars!
We wanted to go to a concert. Found tickets the day of for 5 people at a responsible price. Enjoyed the fact they don't charge big fees like other sites. Only had a little trouble trying to download the tickets.
Great App. I've used it multiple times now. I love that it shows you All In before you go to check out.
The entire transaction from choosing tickets, payment, seller, and receiving the tickets was flawless. Everything was as promised. Definitely would use again.
Came back from a cruise in Seattle and decided we wanted to see a Mariners game before we headed back home the next day. Bought lower level tickets looking directly down the first base line for $15 a piece. Impressed is an understatement. As a Braves fan, I've never seen MLB tickets so cheap. Amazing deal and the stadium, team, and ballpark experience there in Seattle only made the low prices that much better
Always the best prices and easy from start to finish. I can search events by best prices or best seats. Tic Pic is my go to for buying tickets
0 issues
Seamless experience
Recommend 100%
Process is simple
Can you go wrong with being able to attend the Subway series at Citi Field? It was a wonderful evening. The transaction process was easy. I was able to easily access the tickets through the app and no problem entering the park. Definitely will use the service again.
Great seats, great price, NO HIDDEN FEES! I will definitely be purchasing more tickets through TickPick.
So seamless and easy! I was afraid to pay so much with taxes and fees and all but tick pick came through with amazing seats for an amazing price
"David" no longer planned to use his Lion King tickets so we picked them up. We had to open a Ticketmaster account, then accept a transfer. All went smoothly.
Simple purchase and transaction. Hassle free.
Would use services again to buy tickets.
I'm a season ticket holder but needed an extra ticket for our Game 5. Love TickPick with no fees and it's so easy to see what's available. Thanks!
Love the concept of lining up a ticket seller and buyer. Tickpick informs of the name and there is a hidden verification step. In my case this took less than 30 mins. The next step is critical where the ticket is exposed for access through Ticketmaster. This took dozens of tries over several hours. No change in process but at some point it just gave up the goods. Then accessing the ticket in Ballpark worked seamlessly. I'm cheap and patient so I'd do it again. If this isn't you, beware.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.