We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
I was very impressed with how easy it was to find fabulous tickets at an amazing price! This app makes the whole process simple and hassle free! I received my tickets within a matter of minutes. My family was very surprised at how much I had paid for the tickets at such a great location.
We had a great experience from purchase to performance.
Great experience. Very easy to use and quick turnaround.
Always a great experience and whenever I'm concerned about ticket transactions or have a question, I get a quick response from a nice representative.
My husband and I decided to attend a local concert pretty last minute. I'd heard of TickPick before and really like that you know the price you see is the price you pay. We're so tired of looking at tickets and then having anywhere from $10 to $50 added to the price for fees for 1 or 2 tickets. That's insanity. We saw tickets that worked for us. Paid for them and got confirmation from the seller within a short time. The tickets worked perfectly and we had a blast at the show. We will definitely be using TickPick again!
The price was great and the seats were excellent. Very easy transfer to my Google wallet and easy to use at the venue. I'm very satisfied
TickPick is my go to for tickets for any event. They are affordable and I have never been disappointed.
Very pleasant on the phone and excellent customer service calmed me down from being all stressed out thinking I wasn't going to have my tickets
I've learned to just buy tickets from tick pick. Always an easy transaction and the best prices.
Very happy with Tickpick. Saved me money for the same seats the other companies were offering. Will go right to Tickpick next time
Easy to use and buy tickets. Easy to use the tickets using the cellphone.
Que des hits! Une Shania Twain énergique et complice avec son public. Du bonheur sur toute la ligne.
I recently moved to Dallas and wanted to get rangers tickets for when my parents came down to visit. After reviewing Ticketmaster, stubhub, and TickPick, there was a CLEAR winner in prices. Although Ticketmaster has cheaper prices, the fees that were added made them WAY more expensive then the same exact tickets on TickPick. I probably won't buy tickets from another site in the future!
Price better or comparable to every other site out there and I checked a lot of them
Ordered tickets, no additional fees were tagged on. Was a little worried I wouldn't have tickets until day before, or even day of event, but had the transfer in plenty of time.
The best and the only best
Thank you for the experience
Got great seat to The Cure concert at an amazing price!
Super quick, super smooth, super satisfied with the seats.
Excellent! Can't beat the price. I love your policy; the price you see is what you pay plus applicable taxes. Most people think when I purchase money-saving tickets, that I use STUBHUB, which is more widely known.I know you won't want to hear this: I make no mention of TICKPIK. It's my little $$$ saving secret.
Mike Friedman
Glendale, Wisconsin
Tickets to the race were perfect! Grandstand near hairpin and close to track.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.