We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Had an amazing time! Definitely worth the price and the seats were amazing!
It was very easy to purchase and we had a great time would definitely do it again
My search for two tickets was so easy and the prices are really fair.
The Cure on the floor at MSG. Tickets delivered on time as planned- seats were real good.
Easy buying tickets with no hassle they shows up in my email right away.
Seats were great! Price was great! No extra fees attached...a big PLUS! Grandsons and Brother had a great time...Priceless!
Still sound as good as ever! Played 29 songs! So glad I got to see them.
Great ticket prices with super convenient ticket transfer accessibility. I would recommend TickPick to anyone shopping for tickets. Outstanding service!
Everything about the tick pick process was easy. Show great theatre great sound was great.
I didn't know for sure if this would even be legitimate, but the tickets went right to my apple wallet after I got the confirmation email a few days after ordering! It went super smooth and the tickets worked! I only paid 12$ to see Louis Tomlinson with my friend and we had an amazing time!
We both had a great time at the game. It was very easy to enter the stadium with our tickets. Thank you and look forward to the next game.
Originally purchased tickets in beginning of June for the Cure 6/20 show at MSG. Got confirmation that the seller got my payment. Struggled to get tickets until 1 hour before the show giving me severe stress of not being able to see the band. I would have liked that the tickets be sent to me after confirmation from the seller that they received the payment. It was a very frustrating the day of the concert!
Ok look, I thought TickPick was a whole scam. Lol. I was like well maybe I'll be out $300+ but I can warn others. I was HAPPILY wrong! Paid $300 and some change for two tickets 40 feet from the stage! 40 FEET! I was so close! This concert was for Melanie Martinez and it was a gift to my teenage daughter! She cried the entire show because she loves her so much, and this was her first concert. TickPick made it so easy and affordable to give my daughter this amazing experience. I didn't pay any extra fees I didn't pay ridiculous charges, this couldn't have been a better first experience with TickPick. THANK YOU!
I love attending concerts but lately the cost can be prohibitive. The last few events I have gone to I used tick pick to get great seats at a reasonable price. I enjoy the rating system based on the value and seat quality to know if I am getting a good deal.
I was able to do everything very easily, I loved the fact that I didn't have fees. The tickets were a little bit higher than other sites, but no fees made the overall price cheaper. It was easy accessing the tickets and I will use this again.
Tick pick is a brilliant company designed to save the customer money, from first picking your ticket with very easy seating charts of venues to delivery of the tix
Easy to use! Love no fees! Got to see a great concert last minute!
Tick Pick was new to me do I was a little nervous and afraid of being scammed. I didn't understand having to wait for my tickets to be "live". But my tickets came to life a week before the concert and I was stoked. Yay! This is for real. No extra fees. So the tickets were considerably cheaper than others. I recommend using it next time for an event.
Great day with outstanding people! Almost every homer was right in front of us. Love the section.
Good to not pay extra unwanted fees. Easy to purchase tickets
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.