We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Representative was helpful in getting seller to send tickets. Happy with result
I bought my tickets on the train ride to the concert bc they were the cheapest option and it was so quick and easy. They were delivered to my account quickly and I didn't have to basically almost checkout to see what the total was.
Overall the concert was amazing! I did find it odd that in my ticket I purchased a seat for myself & my friend. When we got there, apparently there was no seat. Being disabled it was hard to stand for the 4 hours. I feel like that should be on the tickets, that your seat is not real. Also, why the beer garden style? I have never seen that at another concert.
First time using TickPick, but won't be the last. Easily purchased the tickets I wanted and got them almost immediately. Have no hesitation to utlitze this site again.
We found out about TickPick and decided to download the app after researching how trustworthy the company was. We bought tickets with no extra fees, which saves so much! It was so easy to navigate the app, order, and the tickets were delivered within minutes to my email! TickPick will be our 1st choice from now on when searching for music and sporting events!
Amazing af definitely recommend even though it was last minute purchase for me
It was a fun experience. It even went into extra innings!
Buying tickets was incredibly easy! No fees, upfront cost was fantastic!
Quick delivery. Awesome seats! There were no extra charges!
We had an absolutely delightful experience! The performance was beyond fabulous in every way, with regard to singing, acting, dancing, orchestral accompaniment, staging, lighting, literally everything! We even loved our seats in the uppermost balcony and were especially pleased and surprised to also enjoy a pre-curtain talk about the show and hear another wonderful singer while also enjoying wine and appetizers. The entire evening was spectacular, and we will definitely do this again soon!
From a ticket purchase perspective, we LOVED the no-fee option, which made the event affordable and possible. Thank you so much for offering that!
The tickets transferred perfectly. Love the app. I will continue to use this ticket app over anything else because of the fees taken off.
We were in Clearwater for the weekend and wanted to see the Rays. We looked and found great tickets! Easy transaction, almost instant access to the tickets. The seats were right behind the pitcher.
I purchased tickets that were front and center for a concert, only to find out that the seating chart from Tickpick was incorrect, so my tickets were not in the spot I thought they were. I notified them and they quickly addressed the chart and got me tickets that were even better than the original ones I purchased. I ended up sitting in front of the of the artists family, the seats were so good and the family gave us some tea about him. Very pleased with the outcome of this transaction.
Purchased seats for the Atlanta Braves game for Father's Day for my husband. Seats were great and reasonable. Easy transfer of tickets. No fees is the best! I know what I'm paying when I see the ticket price with no buried fees.
3 tickets to the Fully Loaded comedy festival. All parts of my experience went smoothly.
Getting tickets and great seats was easier than we thought. Great experience and will go through this again for tickets.
The music was amazing! Easy to get tickets delivered
Decided last minute to see the show and got a great deal with no extra fees.
Had issues getting the ticket but the Customer Service was great trying to resolve the issue. Highly recommended service.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.