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TicketsOnSale

Overview

TicketsOnSale has a rating of 3.7 stars from 29,563 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketsOnSale most frequently mention good experience, confirmation email and easy process. TicketsOnSale ranks 1st among Tickets sites.

service
4,739
value
548
shipping
423
returns
467
quality
4,580
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45,259 reviews
How would you rate TicketsOnSale?
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Illinois
1 review
0 helpful votes
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Rip off
February 21, 2025

I was tricked thinking I was on Ticketmaster. You actually charged me double for the same ticket that Ticketmaster had on sale. I know now where I made my mistake and you should be ashamed. Making a profit is understandable, but gouging is deplorable.

Date of experience: February 11, 2025
Texas
1 review
0 helpful votes
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Lots of added fees
March 2, 2025

I found using this site to purchase tickets to be misleading. There were many fees added to my purchase and at no time was I able to view an itemized receipt for my purchase. Will avoid in the future and stick with mainstream sites.

Date of experience: February 18, 2025
Texas
1 review
0 helpful votes
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What a scam
March 8, 2025

I was on Ticketmaster site and did not know I had been redirected to Tickets on Sale.
I discovered i was at Tickets on Sale once i pressed the purchase tickets button.
There was no breakdown of charges shown before i purchased.
Only after the purchase of two tickets for 132.00 each did i realize I had been charged an additional 123.45.
Scam
Scam
Scam
You should be ashamed of yourself for doing business this way. Didn't your mamma teach you any better. Guess not!

Date of experience: March 4, 2025
Washington
2 reviews
0 helpful votes
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3 days later and still no actual tickets
March 20, 2025

Where are my tickets? I received a confirmation email but no tickets. No other platform has made me wait this long to deliver the actual tickets. This will definitely make me think twice before using this service again

Date of experience: March 10, 2025
Massachusetts
1 review
0 helpful votes
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Partial review
March 14, 2025

Can't give a full review until I officially have my tickets. Wish there was a better system than to have to invest a lot of money up front for tickets and wait in limbo to receive actual tickets, potentially months later.

Date of experience: March 4, 2025
Maine
1 review
0 helpful votes
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Almost there.
March 24, 2025

Paying $22 more for fees is ridiculous but the website was easy to use. I did get my ticket quickly but it was not for the row advertised, 6 rows off but in the correct section. Not sure if I should get a refund or see if someone at the game would be willing to swap so I can sit with my friend. FYI, baseball tickets for a minor league home game.

Date of experience: March 21, 2025
Texas
1 review
0 helpful votes
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Ripoff
March 20, 2025

I mistakenly thought that I was getting a good deal. I paid more than $60 after the miscellaneous fees were added for the same parking lot that was only charging $25. And there were plenty of spaces available.

Date of experience: March 10, 2025
Pennsylvania
1 review
0 helpful votes
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Just Saying
April 2, 2025

The site was easy to use and quite convenient. My only negative is that the processing fee seems really excessive. And in all honesty the fees that you and other ticket sellers charge may lead to me reducing my event participation

Date of experience: March 23, 2025
Illinois
1 review
0 helpful votes
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GOOD EXPERIENCE
March 25, 2025

The identification of seats and purchasing was smooth and secure. The only improvement I suggest is to make it easier to identify row locations. We had to find another Chicago Theater seat map to identify precisely where we would be seated.

Date of experience: March 22, 2025
North Carolina
1 review
0 helpful votes
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No issues
April 21, 2025

Ive had absolutely no issues with tickets on sale and we attend several events per year... customer service has always been able to assist with any questions i have had... you do get a confirmation email about your tickets but i always tend to get nervous when the tickets arent sent right away

Date of experience: April 11, 2025
California
1 review
0 helpful votes
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Great agents.
April 24, 2025

My initial ticket had to be swapped for another ticket due to a mistake on the part of the ticket company.
This very much inconvenienced me and caused me some stress.
However your staff who answered the phones were very helpful.

Date of experience: April 14, 2025
Ohio
1 review
0 helpful votes
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Don't like this at all
April 27, 2025

Thought I was getting tickets directly from the venue, not a third party site. Now, they keep asking for feedback about the confirmation message but haven't given me the actual tickets. Sooooo, here's that feedback k you keep requesting!

Date of experience: April 17, 2025
Nevada
1 review
0 helpful votes
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I got gouged!
March 11, 2025

Now that I have attended a game at this stadium I know that the G lot parking I bought for $50 is originally $10, is not premium parking, and was not sold out. Got better parking for $15. Seller takes advantage of tourists who don't know better. Nice guy!

Date of experience: March 1, 2025
Missouri
1 review
0 helpful votes
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Waiting for tickets
May 4, 2025

I don't like that I have to wait until 2 days before the show to receive my mobile tickets. Why can't they just send them now? They are mobile… makes me worry I won't get them, then have to find more.

Date of experience: April 30, 2025
Minnesota
1 review
0 helpful votes
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The jury is still out
February 22, 2025

This would be the first time I've used your service. I am a little nervous about the whole thing. I'll leave my final review after I receive my tickets and if the tickets are legitimate when I get to the venue.

Date of experience: February 12, 2025
Illinois
1 review
0 helpful votes
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Overpriced and misleading
March 17, 2025

I was tired on a Friday night and decided to buy tickets to an expensive show. The markup on the site is almost 100%. There were tickets available on the official AXS website. Boy I wish I had scrolled past the full page advertisement on my phone but they got me and that's how they do their business. I don't even have my tickets yet and they keep spamming me with emails. Stay away.

Date of experience: March 7, 2025
California
1 review
0 helpful votes
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First time customer
March 25, 2025

Too many promotions at end.

When you ask if I have rec'd my confirmation email - clarify what you mean. The confirmation of the sale and an order number or the actual tix. Not sure how the process evolves. Ty

Date of experience: March 18, 2025
Michigan
1 review
0 helpful votes
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Terrible purchasing experience
April 23, 2025

In this day and age of online ordering, this was one of the worst I've gone through in many, many years. Multiple emails to get to the final purchase and confirmation, then several follow-up emails to rate the terrible experience. On top of this, several spam emails about staying at hotels in the area where the tickets were purchased, which I did not sign up for. I hope the venue never uses this service again.

Date of experience: April 13, 2025
Georgia
1 review
0 helpful votes
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My wife doesn't buy tickets online often and thought she was buying on the Barbara Mann site. Then, when she went through the steps to purchase, the way the transaction is presented it looked to her like the price shown was for both tickets she was purchasing, when it was each. This, plus the outrageous service fee caused is to pay 50% more than we would have paid. The tickets were still readily available on the Barbara Mann site.

Date of experience: January 27, 2025
Nevada
1 review
0 helpful votes
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First Round was a failure.
February 13, 2025

I selected tickets, went through the purchase process and thought I was done. I never received a confirmation email so I felt something was not right. I called customer service and the gentleman helping me confirmed that the purchase had not been completed. I returned to the website and went through the exact same steps to purchase the very same tickets, but this time, the price had gone up by over $200. Otherwise, my experience was a typical online purchase. Thank you for listening.

Date of experience: February 3, 2025