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TicketsOnSaleReviews 36,837

3.8

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From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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New Hampshire
1 review
0 helpful votes
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Easy purchase and customer support
August 6, 2025

Was able to purchase my tickets easily with my phone. Took less than ten minutes.

Date of experience: July 30, 2025
Canada
1 review
0 helpful votes
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Johny Reid is great
August 6, 2025

Awesome we really enjoyed the show can't wait to see the next concert

Date of experience: July 27, 2025
Florida
1 review
0 helpful votes
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Ok
August 6, 2025

The experience was fine. There is nothing more to add. Thank you

Date of experience: July 27, 2025
Washington
1 review
0 helpful votes
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Very user friendly
August 6, 2025

Very user friendly. Would use again. The staff at the event we very helpful

Date of experience: July 27, 2025
North Carolina
1 review
0 helpful votes
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Unnecessarily complicated...
August 6, 2025

I was initially sold two tickets, then had to call to accept other tickets. Honestly, in all the times I have bought theater tickets, I have never had this type of experience. All good at this time, but I guess I think you should know you have the tickets before you sell them. So many middle men seem to add costs?

Date of experience: July 27, 2025
Illinois
1 review
0 helpful votes
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Thanks
August 6, 2025

Great great great greatest greatness great great great great

Date of experience: July 31, 2025
Colorado
1 review
0 helpful votes
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Reds/ Dodgers
August 6, 2025

Easy and efficient transaction... I'm looking forward to enjoying the game. I'm coming from Montana

Date of experience: July 27, 2025
Idaho
1 review
0 helpful votes
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Haven't received tickets yet?
August 6, 2025

Not sure yet? Says I'll receive them day before event. Guess I'll see if it works?

Date of experience: July 30, 2025
AE
1 review
0 helpful votes
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No one was available to chat. Tickets were double the original price

Date of experience: August 3, 2025
Canada
1 review
0 helpful votes
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Saskatoon Berries tickets
August 6, 2025

No issues, received my tickets 24 hours after I bought them.

Date of experience: July 30, 2025
Nebraska
1 review
0 helpful votes
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Christmas in July
August 6, 2025

The game and fireworks were great. The family had an awesome experience.

Date of experience: July 27, 2025
California
1 review
0 helpful votes
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Okay
August 6, 2025

It would have been great if I got the actual ticket from your organization rather than having to accept it by downloading a different app creating a username and password etc. if your company could find a way to get the actual ticket directly to the customer without going through anyone else that would be great. I paid for the ticket but still don't have it. I never got the instructions on how to accept the ticket

Date of experience: July 21, 2025
Utah
1 review
0 helpful votes
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I am a little nervous that I will not receive my CAAMP tickets.
The concert is July 29th and I have not received them. Today is July 27th.

Date of experience: July 27, 2025

Quick order
May 7, 2025
Previous review

Quick order.

Date of experience: April 27, 2025
Canada
1 review
0 helpful votes
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Good
August 6, 2025

Easy to order Great experience I would purchase again through this site

Date of experience: July 27, 2025
Florida
1 review
0 helpful votes
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Untimely delivery
August 6, 2025

Had to call to receive the ticket a few hours before the event.

Date of experience: July 22, 2025
Texas
1 review
0 helpful votes
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Too many hoops.
August 6, 2025

Request, confirmation, download, confirmation, transfer. I still don't know where my tickets are.

Date of experience: July 27, 2025
Illinois
1 review
0 helpful votes
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Easy to use
August 6, 2025

Wonderful site. First time using this. Easy for seniors too!

Date of experience: July 27, 2025
Texas
2 reviews
2 helpful votes
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Quick
August 6, 2025

Easy and quick to purchase tickets. However, I was not able to print a QR code for the garage. Yet it says my entry is with my license plate? This is causing some confusion.

Date of experience: July 30, 2025
New York
1 review
0 helpful votes
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Parking ticket
August 6, 2025

It was convenient and easy to use. Plus it was cost effective.

Date of experience: August 2, 2025
GB
1 review
0 helpful votes
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Booked from UK
August 6, 2025

Brilliant booking service. Fingers crossed all goes according to plan when we arrive stateside. 🤞🏻Many thanks

Date of experience: July 27, 2025