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TicketsOnSaleReviews 36,260

3.8

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.

We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

54,306 reviews
New Jersey
1 review
0 helpful votes
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Blue claw tickets
August 13, 2025

Expertly handled ………………………. ………………………………. …………………… …..

Date of experience: August 6, 2025
New York
1 review
0 helpful votes
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Great service!
August 13, 2025

Very positive experience! Would use again in the future! Thanks

Date of experience: August 3, 2025
Washington
1 review
0 helpful votes
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Have no idea where my tickets are
August 13, 2025

Numerous emails... not sure which one has tickets. 50 characters

Date of experience: August 3, 2025
Illinois
1 review
0 helpful votes
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N/A
August 13, 2025

The experience was great! Thank you! We really appreciate it!

Date of experience: August 3, 2025
Illinois
1 review
0 helpful votes
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Rubbish - do not use
August 13, 2025

Incredibly poor - these guys are a joke. I bought an underground parking spot at millenium garage- they gave the wrong time for the game and booked a spot not underground or anywhere near the stadium. Called them and they changed the time but not the location. Keep getting emails from them asking for screenshots but it's a hoax

Date of experience: August 3, 2025
Arkansas
1 review
0 helpful votes
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Excellent
August 13, 2025

Wonderful. Easy to use. Quick confirmation as well. Highly recommend!

Date of experience: August 3, 2025
Canada
1 review
0 helpful votes
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Easy to buy
August 13, 2025
Updated review

It was easy to place the order and find the tickets i was looking for

Date of experience: August 3, 2025

Fast and efficient
June 18, 2025
Previous review

Fast and efficient

Date of experience: June 8, 2025
Canada
1 review
0 helpful votes
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Confirmation of ticket order
August 13, 2025

My only concern is that I have paid for my tickets in full but haven't received the tickets. It very uncomfortable paying $884 and have nothing to show for it.

Date of experience: August 7, 2025
Washington
1 review
0 helpful votes
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First time using TicketsOnSale
August 13, 2025

The process for how the tickets are a little unclear, and we haven't received them yet. It's my first time using TicketsOnSale and I'm hoping it wasn't a scam.

Date of experience: August 9, 2025
Louisiana
1 review
0 helpful votes
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Good
August 13, 2025

Confusing. Took awhile to understand who I got tickets from.

Date of experience: August 3, 2025
New Jersey
1 review
0 helpful votes
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Na
August 13, 2025

Not sure what you want me to put here as I wasn't sure of the process to begin with an additionally the tickets were delivered through another organization so it's a bit confusing

Date of experience: August 3, 2025
Canada
1 review
0 helpful votes
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Great and fast
August 13, 2025

Easy to order from and the email came the next day with the tickets.

Date of experience: August 3, 2025
Colorado
1 review
0 helpful votes
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Confused on the system
August 13, 2025

Too many emails tell me what to do not enough just giving me my tickets

Date of experience: August 3, 2025
Florida
1 review
0 helpful votes
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Great
August 13, 2025

Great, easy. No problems. Would purchase from site again. Thanks

Date of experience: August 3, 2025
New York
1 review
0 helpful votes
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Unsure
August 13, 2025

I received email and one link brought me to code that I am assuming will be accepted. I am hoping I it works.

Date of experience: August 6, 2025
Maryland
1 review
0 helpful votes
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Ticket [urchase
August 13, 2025

Went online to purchase tickets
Site had seat choices, found good seats

Date of experience: August 3, 2025
Canada
1 review
0 helpful votes
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Lion king
August 13, 2025
Updated review

Good experience, easy to purchase, clear instructions Will use again

Date of experience: August 3, 2025

Easy!
August 6, 2025
Previous review

Easy! Fast and simple

Date of experience: July 27, 2025
Texas
1 review
0 helpful votes
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Good choice
August 13, 2025

Easy to get tickets; delivered to your phone; good experience

Date of experience: July 30, 2025
North Carolina
1 review
0 helpful votes
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Ticket Received
August 13, 2025

Got my ticket faster than expected, which was great. Called help support and she was helpful.

Date of experience: August 3, 2025
Washington
1 review
0 helpful votes
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Quick and easy
August 13, 2025

Great. No problems very easy and seamless. Would use this site in the future

Date of experience: August 3, 2025