From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I was extremely disappointed because I went to the actual venue website and apparently was redirected without knowing to this sight. We paid 55 for a parking pass and when we printed the actual ticket the cost of parking is only 12.80! So we way overpaid and I feel we were scammed! I will never use this site again! Bunch of BS!
Ticket was twice as much as Ticketmaster and I have proof. Stop ripping people off!
Demasiados pasos. Quiero entrar, comprar y recibir mis boletos de inmediato y no tener que esperar y tener que estar pendiente a otros correos adicionales que serán enviados.
I ordered tickets for Blackberry Smoke, and found the process to be straight-forward and easy. I received confirmation and the ability to print my tickets almost immediately.
I thought I was buying tickets from ticketmaster as you guys have "Ticket Master" as a banner on a google search. I am overall happy with my purchase but at one point felt like I may have been getting scammed. It was not until I received my tickets that I was relieved. There are a number of resale ticket sites now a days. You don't have to trick people into using your site. Other then that the purchase was quick and easy.
I expected to have my tickets emailed to me when I purchased them. It is disconcerting to have paid for them and told I won't receive them till the event time. I did not understand why all the ads popped up for various things. I'm only looking to buy the tickets I bought. I am not shopping for other things.
I ordered them you delivered the tickets pronto
And with out a single problem
Hey could have been more speedy with confirmation it took at least a whole day to confirm it
The experience is good. It is the wait that is mind numbing whether I will get ticket in time. Anyway...
Able to get in and out with my printed parking pass, arriving 1 hour early with good parking spot, able to exit quickly after concert
Good no complaints it was fine and dandy, all together no issues
When prompted to create an account I had to try multiple time to get my code entered and accepted. Became frustrating then the next day was able to create.
Receiving a lot of follow-up emails regarding my purchase of tickets to a baseball game. Mostly seeking 'confirmation' of purchase'. Far from simple.
Our first baseball game was rained out but ticketsonsale credited me and was easy to use
Great experience easy to use. Would recommend to anyone that needs tickets
Im used to getting the tickets when ordering. I don't like this process at all.
It was the parking issue that I had a problem with. I was sent an email to pay for parking ahead of time which charged me $44 when I arrived. No one knew where that parking lot was. I drove all over and couldn't find it and ended up spending another $17 on parking.
Purchased parking for a Marlins game. Confirmation link doesn't work didn't let you activate the parking pass and put your license plate in. Waste of time and money. Would never use the site again.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tickets Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members